Andromeda Sosa
Loveland
Summary
Skilled in providing compassionate and effective care, maintaining focus on safety and individualized attention. Known for strong teamwork, adaptability, and reliability in dynamic environments. Proficient in developing care plans, managing daily activities, and fostering positive and inclusive atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Self Employed Services
05.2016 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Insurance Customer Service Representative
Jackson Insurance
08.2014 - 10.2015
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
Reception Technician
CSL Plasma
09.2013 - 06.2014
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Contributed to improved office workflow with diligent maintenance of office supplies inventory.
- Collaborated with various departments, providing administrative support as needed for smooth operations across the organization.
- Assisted in resolving minor technical issues within the office, contributing to a smooth functioning work environment.
Education
G.E.D. -
Aims Community College
Greeley, COSkills
- Team collaboration
- Clear communication
- Emotional support
- Cash handling and management
- Time management skills
- Customer service excellence
Certification
CPR
Timeline
Caregiver, Special Needs
Self Employed Services
05.2016 - Current
Insurance Customer Service Representative
Jackson Insurance
08.2014 - 10.2015
Reception Technician
CSL Plasma
09.2013 - 06.2014
G.E.D. -
Aims Community College
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