Years of professional experience
Andrew A. Diaz
Business Development Executive | Regional Sales, SaaS Strategy, Relationship Building, Technology Management
Miami and Bogota
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 20+ years of progressive experience to positively impact business operations with a proven track record to achieve objectives while having generated over 5 million ARR in Regional SaaS Sales and achieving a 35% increase in contract wins. Ability to establish strong relationships with senior leadership. Geographically prepared to develop, manage, and expand in the US and LATAM for Government, Enterprise/Corporate and Education areas.
Overview
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Language
Work History
EXPERIENCE Regional Manager LATAM
D2L, Desire 2 Learn
Kitchener, ON
01.2019 - 02.2024
- Global learning and innovation; reshaping the future of education and work
- Personalized learning, with access to high-quality education
- SaaS: Brightspace and Wave
- Developed Regional Sales and Marketing Strategies, addressing over 6 local market needs and demands by integrating CAM, CSM, BDR and CSE Initiatives
- Spearheaded Regional SaaS Sales and Projects in a multi-segment role: Gov, HE, Corp, K12 with generation of over 5 Million ARR
- Established regional dominance, growing market presence by 80% through effective relationship building and market analysis
- Boosted regional clients sales outcomes by 30%, heading a focused team on strategic sales objectives and OKR parameters
- Spearheaded Customer Success Strategy by assisting clients with internal and external client/user expansion with marketing and GTS Strategies
- Integrated Ecommerce solutions to automate self serve systems
- Secured a significant increase in customer retention by tenaciously building new business and strengthening partner relationships
- Established LATAM Footprint and Commercial Campaign Initiatives in over 6 countries including Reseller Network (CAM) in LATAM with over 10 successful partnerships
- Secured a noteworthy achievement of increasing contract wins by 35% in the LATAM region, by pioneering RFI and RFP strategies
- Www.D2L.com
Director of Innovation and Technology
CNG - Colegio
Bogota
06.2017 - 09.2018
- Led, restructured, and re-engineered the Corporate and Educational (CrTech) departments for
- Technology and Innovation of the user base of over 2,500 Staff Members and Students
- Co-managed the final implementation of SAP - for the Accounting and Finance departments
- Managed large-scale tech strategy projects, optimizing business efficiency by devising innovative solutions
- Boosted business efficiencies by overseeing tech strategy projects with innovative solutions, optimizing Teaching and Learning experiences and Admin processes
- Led tech/innovation contracts, resulting in cost savings and enhanced service quality for
- Hardware, Software, and SLAs
- Achieved cost savings and improved SLA fulfillment by managing and negotiating all tech and innovation-based contracts for hardware and software
- Optimized all Cloud-based services in addition to the management of Google Suite for Schools used by 2500 users
- Elevated staff professional development and student engagement by establishing PD Program that integrated Achievement, Badging and Performance of all internal employees.
Director
iTEP
Bogota
01.2013 - 12.2017
- Developed and launched SaaS based learning solutions for academic and business organizations, involving comprehensive bilingualism tools
- Secured a {40%} improvement in learning outcomes for clients by deploying tailored blended learning solutions and bilingualism tools
- Operated, implemented, and accredited ICONTEC NTC 5580 in multiple organizations
- Implemented Educational and certification-based Business Units to GOV, HE and K12.
Director and Co-Founder
First Class Education SAS
Bogota
02.2006 - 12.2017
- Co-Founded a startup, growing it to 80+ employees by setting the strategic vision and leading the recruitment process
- Increased in annual revenue by $2 million through innovative product development strategies and market expansion
- Led, mentored and managed a team of 80+ employees with over 2,500 clients that integrated the Corporate and Govt Segments
- Established partnerships with key industry players, expanding the company's reach by developing strong relationships
- Supervised and Implemented ISO 9001, NTC 5580, and NTC 5555 quality standards for the organization.
Blackstone Telecom
Miami, Bogota
01.1999 - 01.2006
- Mobile Transaction Processing Systems - Mobile Wallet Technology
- K-NET - Kiosk Systems, - Telecom Services
- Texcom USA - Telecom Services
Education
Executive MBA - undefined
Universidad Francisco de Vitoria
12.2008
Master of Science MSc - Finance Management
Swiss Business School
12.2007
Project Management
Univ. of San Francisco
12.2006
Finance Management
Univ. of San Francisco
12.2006
Graduate - Project Management
Fordham University
12.2006
Project Management
ADEN Alta Dirección
12.2006
Finance Administration
Stetson University
12.2000
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Politecnico Grancolombiano Univ
Skills
- SaaS/PaaS Sales Sales Management
- Performance Management
- Brand Development
- Operations Improvements
- Business Development and Planning
- Cost Reduction Sales Planning
- Operational Management GTM Strategist
- Data Analysis Client Relation Management
- Experience/Solution Based Management
- CRM: Salesforce/Others
- ERP: SAP/Oracle/Others
- LMS: Brightspace/Moodle/BB/others
- AI Implementation Strategy
- AWS/Cloud Services Google Suite
- MS Office Suite Tool / Technology
- ACHIEVEMENTS
- Regional Sales Growth
- Achieved over 5 Million ARR in
- Regional SaaS Sales within 5 years
- Market Presence Expansion
- Grew market presence by 80% by
- Effective relationship building
- Strategies
Accomplishments
- Travelling Father and Husband Elite Training (HIIT) Tennis Player
- ACHIEVEMENTS
- Established CAM Network
- Managed and developed Reseller
- Network driving collaborative sales efforts through an integrative strategy
- Customer Sales Boost
- Boosted regional clients sales outcomes by 30% +
- Contract Wins Increase
- Secured a 35% increase in contract wins in the LATAM region
- STRENGTHS
- Sales Excellence
- Award-winning in driving multimillion- dollar sales
- Business Strategy
- Skilled in tailoring sales strategies to market needs to drive revenue growth
- Relationship Building
- Expert in securing customer loyalty and forging strong partnerships with business partners
- Collaboration
- Collaborated with cross-functional teams to deliver innovative solutions that meet clients' needs
- Sales Management
- Proven ability to establish strong relationships with senior leadership and drive multimillion-dollar sales growth
- GTM Strategist
- Skilled in developing Go-To-Market strategies to expand customer base and achieve revenue targets
- Entrepreneurial Success
- Demonstrated success in leading startups to growth through strategic vision and innovative product development.
Additional Information
- AWARDS , Management Directives Univ of San Francisco 2007 Management Styles Harvard Extension School 2007 CITIZENSHIP United States Citizen Colombian Citizen
- AWARDS , 2023 Presidents Club for Exceeding Sales in Region D2L
Timeline
EXPERIENCE Regional Manager LATAM
D2L, Desire 2 Learn
01.2019 - 02.2024
Director of Innovation and Technology
CNG - Colegio
06.2017 - 09.2018
Director
iTEP
01.2013 - 12.2017
Director and Co-Founder
First Class Education SAS
02.2006 - 12.2017
Blackstone Telecom
01.1999 - 01.2006
Executive MBA - undefined
Universidad Francisco de Vitoria
Master of Science MSc - Finance Management
Swiss Business School
Project Management
Univ. of San Francisco
Finance Management
Univ. of San Francisco
Graduate - Project Management
Fordham University
Project Management
ADEN Alta Dirección
Finance Administration
Stetson University
undefined
Politecnico Grancolombiano Univ
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company Culture401k matchWork-life balanceWork from home optionSimilar Profiles
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