Andrew Myers
Durango
Summary
I'm a proficient service professional with robust experience in customer service and administrative support, ready to excel in fast-paced environment. I demonstrate strong focus on team collaboration, ensuring reliability and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining detailed records. I'm a believer in high standards and delivering results.
Overview
5
5
years of professional experience
Work History
Service Writer
Fun Center
10.2021 - 11.2024
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Developed customized preventative maintenance plans tailored to individual client needs, extending the lifespan of their vehicles while preventing costly future repairs.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Driver
Western Peak Logistics
05.2020 - 10.2021
- Delivering pallet wrapped Amazon cargo to post offices throughout both local and non local areas of Colorado
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
CS Advisor
Alpine Lumber
08.2019 - 05.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Durango Highschool ( DHS )
Durango, COSkills
- Sales transactions
- Computer skills
- Schedule coordination
- Adaptability
- Cost estimates
- Planning and execution
- Order preparation
- Customer service expertise
- Appointment scheduling
- FLUENT IN [Spanish]
- Invoice filing
- Teamwork and collaboration
Languages
Spanish
Professional Working
Timeline
Service Writer
Fun Center
10.2021 - 11.2024
Driver
Western Peak Logistics
05.2020 - 10.2021
CS Advisor
Alpine Lumber
08.2019 - 05.2020
High School Diploma -
Durango Highschool ( DHS )
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