Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Awards
Timeline
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Andrew Milan

Lakewood

Summary

Professional worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Bamboo Sushi
08.2024 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat visits.
  • Collaborated with kitchen staff to streamline order delivery processes.
  • Trained new servers on menu items, service standards, and best practices.
  • Managed multiple tables efficiently during peak hours, maintaining high service quality.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Server

Hacienda Colorado
11.2022 - 08.2024
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Line Cook

Oreganos Pizza Bistro
06.2021 - 09.2022
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Sales Associate

Lids Hat World
09.2020 - 05.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers’ needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Bachelor of Science - History

Metropolitan State University of Denver
Denver, CO
12-2025

High School Diploma - undefined

Dakota Ridge Senior High School
Littleton, CO
05.2022

Skills

  • Strong work ethic
  • Guest engagement
  • Exceptional customer service
  • Professional appearance
  • Memory retention
  • Team collaboration
  • Item promotion
  • Inventory management

Languages

English: Native/ Bilingual
Spanish: Professional

Accomplishments

  • Second team All Conference MCLA Division 2 Long Stick Midfield Player
  • Capitan of the Metropolitan State University of Denver Division 2 Lacrosse team
  • Captain of the Colorado Rapids 04 soccer team

Awards

Honor Roll

Super Citizen Award (Optimist Club of Monaco South) (3 Times)

Honorable Mention LSM MCLA Division 2 Lacrosse


Timeline

Server

Bamboo Sushi
08.2024 - Current

Server

Hacienda Colorado
11.2022 - 08.2024

Line Cook

Oreganos Pizza Bistro
06.2021 - 09.2022

Sales Associate

Lids Hat World
09.2020 - 05.2021

High School Diploma - undefined

Dakota Ridge Senior High School

Bachelor of Science - History

Metropolitan State University of Denver

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Andrew Milan