Nordstrom Park Meadows, Charlotte Tilbury counter. YTD $545,678 2024
Managed inventory levels effectively, ensuring the availability of best-selling products at all times.
Analyzed sales, wrote sales reports, and set sales goals for cosmetics counter at Nordstrom Park Meadows.
Recruited trained, and mentored new employees, fostering a high-performance team environment.
Assessed client needs through active listening and targeted questioning, recommending suitable products accordingly.
Enhanced customer satisfaction by providing personalized consultations and product recommendations.
Streamlined scheduling processes to maximize employee productivity while minimizing labor costs.
Researched and assessed new products to develop effective merchandising and promotion plans.
Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
Brand Expert
Charlotte Tilbury
02.2024 - Current
Meeting and exceeding sales
Eventing and training in Sephora and Ulta
Educating Sephora and Ulta staff
Sales and Service Leader
Sephora
06.2022 - 01.2024
Manages cash handling and training related to service activities within the store.
Help support events and plan events with brand partners.
Sales manager at Sephora South Glenn $6.6 million store and was promoted to Sephora Park Meadows $18 million store.
MAC Retail sales Manager
Dillard's, Inc.
08.2019 - 06.2022
Estee Lauder Beauty Advisor
Dillard's Retail
08.2019 - 11.2020
Clinique Consultant
Ulta Beauty Store
03.2019 - 08.2019
Consistently create a positive experience at the Clinique counter, represent the highest standards in the industry and reach daily sales and service goals
Beauty Advisor
Ulta Beauty Store
11.2017 - 03.2019
Advising clients about cosmetic products for skin and face
Education
High school diploma -
Englewood High School
05.2018
Associates of Science in Cosmetology -
Arapahoe Community College
Littleton, CO
05.2018
Skills
Advanced knowledge of various types of skin treatments and make-up
Ability to suggest tips for treating all skin-related problems
Excellent customer service and interpersonal skills
Comprehensive knowledge of advance beauty products and its applying techniques
Great coordinating and organizational skills
Ability to maintain good relationships with colleagues and clients