- I participate in a variety of outdoor recreational activities
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy working on cars in my free time, with friends as well
Andrew Graves
Thornton
Summary
Dynamic Shift Lead Manager at GoodTimes Burgers and Frozen Custard, skilled in team motivation and employee training. Successfully implemented standard operating procedures, enhancing service consistency and customer satisfaction. Known for maintaining workplace safety and accurate cash handling, while effectively managing high-pressure situations to ensure operational excellence.
Overview
2
2
years of professional experience
Work History
GoodTimes Shift Lead Manager
GoodTimes Burgers and Frozen Custard
12.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented standard operating procedures to enhance consistency in food preparation and service delivery.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05-2025
Skills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
- Cash handling
- Punctual and reliable
Interests
Timeline
GoodTimes Shift Lead Manager
GoodTimes Burgers and Frozen Custard
12.2023 - Current
High School Diploma -
Mountain Range High School