Andrew Buelow
Thornton,CO
Summary
Self-sufficient and organized custodian with over 7 years of experience cleaning and providing maintenance to the upkeep of the school. Dedicated to following protocol and safety procedures that keep all staff and students healthy. Dedicated to a high level of communication to maximize efficiencies with the staff/equipment available.
Overview
25
25
years of professional experience
Work History
Head Custodian/Building Manager
Niwot High School
Niwot, CO
09.2023 - Current
- Developed and implemented custodial cleaning guides for individual areas, enhancing overall cleanliness and consistency.
- Collaborated with administration/faculty to address facility-related concerns and implemented appropriate actions to resolve
- Conducted regular inspections of school grounds, identifying areas of repair/maintenance.
- Managed inventory of cleaning supplies and maintained teams equipment, ensuring items availability for custodial tasks.
- Increased overall satisfaction among staff of the school by consistently maintaining high standards of cleanliness in all spaces.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Boosted team morale by providing consistent guidance, feedback, and support to district and contracted custodial staff members.
- Contributed to a positive school culture through professional interactions with students, district staff, and visitors.
- Received an Outstanding Staff Award from the districts superintendent in my first year as head custodian.
Custodial Night Lead
Niwot High School
Niwot, CO
01.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Night Custodian
Skyline High School
Longmont, CO
03.2019 - 01.2023
- Created clean working environment for staff and students through dedication to cleanliness
- Organize with team to manage daily work load and achieve set daily goals
- Received high remarks from staff and management for the level of cleanliness achieved and maintained
- Efficiently reduced my area clean time down to 6 hrs. by having all useful cleaning items with me (full cart/trash can and vacuum) minimizing travel time to retrieve items in larger building
Fiber Glass Prep Technician
Vestas Wind Turbines
Winder CO
10.2018 - 03.2019
- Worked along side technicians to prep fiber glass sheets for cutting into wind turbine blades.
- Contributed to a safe work environment by adhering to safety guidelines and maintaining up-to-date knowledge of hazardous material handling procedures.
- Reduced errors by diligently following standardized operating procedures during team operations
Operation Specialist
Sprint Wireless
Denver
05.2015 - 10.2018
- Implemented best practices for inventory management, ensuring optimal stock levels.
- Developed and maintained standard operating procedures to ensure compliance and consistency with all advertisements and promotions.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects with tight time constraints.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints at multiple locations NOT under my immediate job title.
- Collected, arranged, and input information into database system.
- Collaborated across departments to identify opportunities for improvements and increased efficiency to ensure all stores had the same information to give their customers.
- Worked along side the other 4 specialist in Colorado to ensure ALL Sprint stores had the same level of consistency in advertisements and inventory stock levels.
Tier 2 Technical Support Representative
Apple Inc.
Work From Home
06.2014 - 05.2015
- Resolved complex technical issues for customers, ensuring high satisfaction levels and timely solutions.
- Streamlined escalation processes, enhancing response times and efficiency in handling critical incidents.
- Provided feedback to product management on user experience, contributing to product enhancements and updates.
- Maintained a high level of expertise in company products, staying up-to-date on new features and updates to better assist customers.
- Reduced call handling time by developing a comprehensive database of common troubleshooting steps.
- Collaborated with product development teams to report bugs and suggest improvements based on client feedback.
- Enhanced customer satisfaction by efficiently resolving complex technical issues.
- Retained valuable clients by consistently delivering exceptional service while addressing their technical needs.
- Optimized client experiences, tailoring communication styles to individual customer needs.
- Increased first-call resolution rates, implementing thorough diagnostic methods and tools.
- Minimized escalations by proactively identifying potential challenges and addressing them early in the process.
Cell Phone Sales Representative
Sprint Wireless
Westminster CO
04.2010 - 06.2014
- Developed strong customer relationships to enhance sales and improve customer satisfaction.
- Executed sales strategies to achieve monthly targets and enhance customer satisfaction levels.
- Developed strong product knowledge to effectively assist customers in selecting appropriate devices.
- Trained new team members on product features, company policies, and customer service techniques.
- Facilitated troubleshooting of device issues, providing timely solutions and improving customer experience.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
- Contributed to a team-oriented environment by collaborating with colleagues on sales strategies and customer service techniques.
- Developed strong rapport with customers and created positive impression of business.
Video Conferencing
BT Communications
Westminster CO
01.2009 - 04.2010
- Enhanced collaboration among departments by setting up video conferencing systems and other communication tools.
- Reduced costs associated with international travel expenses by leveraging technology tools such as video conferencing platforms.
- Ensured smooth video meetings among multi-billion dollar global companies.
- Assisted with digital presentations(PowerPoint) and audio/video switches to ensure privacy among approved participants.
- Maintained strong relationships with high profile clients to ensure trust and legal privacy during high valued conversations.
Fabrication Welder
Colorado Custom Fabrication
Commerce City CO
06.2007 - 12.2008
- Operated MIG and TIG welding equipment to fabricate metal components according to specifications.
- Interpreted blueprints and technical drawings to ensure precise assembly of welded structures.
- Collaborated with team members to streamline fabrication processes, enhancing workflow efficiency.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Read and followed blueprints and weld diagrams.
- Maintained clean and organized work area to prevent workplace accidents.
- Assisted small fabrication shop with large high value bids including custom medical grade/surgical equipment.
Sales Associate
AutoZone
Brighton CO
03.2006 - 06.2006
- Collaborated with management on store layout adjustments to enhance customer experience.
- Resolved customer inquiries and complaints, ensuring satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Hot Line Cook
Cafe Mexico Restaurant
Thornton CO
09.2005 - 03.2006
- Prepared and cooked menu items following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations to ensure compliance with health regulations.
- Collaborated with team members to manage food inventory and minimize waste effectively.
- Assisted in training new staff on kitchen procedures and safety protocols to enhance team efficiency.
- Supported management in maintaining stock levels of ingredients, ensuring timely replenishment as needed.
- Collaborated with fellow kitchen staff to ensure timely completion of orders during peak service hours.
- Showcased strong multitasking abilities while preparing multiple dishes concurrently.
- Addressed customer concerns promptly and professionally, working towards resolution when necessary.
Minor Landscaper
Self Employed
Thornton CO
01.2005 - 09.2005
- Operated landscaping tools and equipment to maintain aesthetic quality of residential properties.
- Maintained clear communication with clients to ensure satisfaction with landscaping services.
- Assisted with clearing of snow off walkable/driveway areas
- Assisted in rebuilding/creation of retaining walls
- Installed lawn trim and maintained mulch bedding
Maintenance Custodian
Waterworld Theme Park
Federal Heights CO
05.2001 - 09.2001
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment and tools effectively to enhance overall facility maintenance efficiency.
- Conducted routine inspections to identify maintenance needs and address issues proactively.
- Provided feedback on inventory levels of cleaning supplies, contributing to effective resource management.
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
Education
Associates Degree -
Wyoming Technical Institute
Laramie, WY01.2007
High School Diploma - undefined
Rocky Mountain Lutheran High School
Northglenn, CO01.2006
Skills
- Experienced with custodial equipment necessary to complete tasks as needed
- Manage time well to complete all daily goals
- Works well with teams to complete required tasks to best of our ability
- Mechanically inclined to resolve small issues and reduce down time of small equipment necessary to complete tasks
Timeline
Head Custodian/Building Manager
Niwot High School
09.2023 - Current
Custodial Night Lead
Niwot High School
01.2023 - 09.2023
Night Custodian
Skyline High School
03.2019 - 01.2023
Fiber Glass Prep Technician
Vestas Wind Turbines
10.2018 - 03.2019
Operation Specialist
Sprint Wireless
05.2015 - 10.2018
Tier 2 Technical Support Representative
Apple Inc.
06.2014 - 05.2015
Cell Phone Sales Representative
Sprint Wireless
04.2010 - 06.2014
Video Conferencing
BT Communications
01.2009 - 04.2010
Fabrication Welder
Colorado Custom Fabrication
06.2007 - 12.2008
Sales Associate
AutoZone
03.2006 - 06.2006
Hot Line Cook
Cafe Mexico Restaurant
09.2005 - 03.2006
Minor Landscaper
Self Employed
01.2005 - 09.2005
Maintenance Custodian
Waterworld Theme Park
05.2001 - 09.2001
High School Diploma - undefined
Rocky Mountain Lutheran High School
Associates Degree -
Wyoming Technical Institute
Awarded Classified/professional technical outstanding staff award in 2023-2024 by Don Haddad
In recognition of outstanding initiative and dedicated service to the students, teachers, and staff across St Vrain Valley school district