Andres Leon Granados
Logistics Coordinator | Technical Consulting Engineer
Barranquilla,CUN
Summary
With over 5 years of experience in technical and operational roles, specializing in Support Engineering and Logistics Coordination. For 4 years, I worked as a Technical Consulting Engineer, providing effective solutions to incidents, optimizing IT processes, and ensuring the continuity of systems and infrastructure. Additionally, I bring 1.5 years of experience as a Logistics Coordinator, managing supply chain operations, coordinating inventory, and ensuring the efficient delivery of products and services.
Recognized for strong problem-solving skills, customer orientation, analytical thinking, and effective communication that enables seamless collaboration with cross-functional teams. Seeking to contribute expertise in dynamic environments where technology and logistics intersect to drive value and operational efficiency.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Logistics Coordinator
Veteran Carriers
02.2024 - Current
- Optimize and modify loads to ensure maximum efficiency and effectiveness.
- Proactively track shipments and communicate timely updates to stakeholders.
- Collaborate with drivers to provide essential instructions and information for successful trip completion.
- Accurately calculate and manage charges for each load, ensuring financial transparency.
- Coordinated logistics operations, ensuring timely transportation and delivery of goods, enhancing overall supply chain efficiency.
- Managed inventory levels through accurate tracking and reporting, reducing excess stock and optimizing storage utilization.
- Developed and maintained strong relationships with carriers and vendors, facilitating effective communication and problem resolution.
- Implemented process improvements that streamlined shipment scheduling, resulting in reduced lead times and improved customer satisfaction.
Technical Consulting Engineer
Cisco (Foundever)
01.2020 - 01.2024
- Resolve customers' technical issues using a high level of customer service abilities and attention to detail.
- Backlog management.
- Investigate, diagnose, and solve problems in the customer's system.
- Work under pressure solving network down situations using technical skills.
- Diagnosed and resolved hardware issues, enhancing system performance and reducing downtime for end-users.
- Collaborated with cross-functional teams to implement efficient troubleshooting techniques, improving service delivery across departments.
- Monitored system performance metrics, identifying areas for improvement and contributing to process optimization initiatives.
- Developed and maintained documentation for hardware configurations, facilitating knowledge sharing and training among team members.
Education
Bachelor -
Institución Educativa Distrital #161
BarranquillaAdvanced English Course -
Universidad Del Atlántico
BarranquillaSkills
Excellent communication skills
undefinedREFERENCES
- Pedro Sarabia Manrrique, +573233882983, iamgrunsab@gmail.com
- Carlos Jaramillo Vargas, +573045836073, carlos.jaramillov16@gmail.com
- Gabriel Plata Patiño, +573205420195, gabplata@hotmail.com
- Jorge Medina Martinez, +573245511957, medinal1231112@gmail.com
Timeline
Logistics Coordinator
Veteran Carriers
02.2024 - Current
Technical Consulting Engineer
Cisco (Foundever)
01.2020 - 01.2024
Advanced English Course -
Universidad Del Atlántico
Bachelor -
Institución Educativa Distrital #161