Andres Jaimes
Business Management
Summary
Business manager with experience in logistics, operations, personnel coordination and recruitment, customer service and commercial area. Creative, excellent teamwork. Quick learning, talent to develop, simplify procedures and find solutions.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Operations Manager
OLORUN LATAN S.A.S
Barranquilla
08.2021 - Current
- Negotiate favorable contracts with equipment suppliers.
- Manage staff recruitment.
- Execution and supervision of operations.
- Continuously monitored performance metrics, identifying areas for improvement within logistics process.
- Created reports to provide insights into logistics operations and performance.
- Developed strategies to optimize utilization of available resources.
Operations Manager
RECOVEN ECA E.S.P
Barranquilla
03.2020 - 06.2021
- Recycling start up focus on processing all types of Recyclable materials.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed systems and procedures to improve operational quality and team efficiency.
- Manage commercial relations with private entities.
Inside Sales Specialist
Hamburg Sud
Barranquilla, Colombia
02.2019 - 03.2020
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Developed and deepened customer relationships to drive revenue growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiate, close and register special conditions (free time, deposits, return of units in locations other than port of discharge).
- Follow up to reservation confirmations, port activations and unit positioning.
- Contributed to event marketing, sales and brand promotion.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Informed customers of promotions to increase sales productivity and volume.
Logistics Analyst
Palermo Societal Portuaria
Barranquilla, Colombia
12.2018 - 02.2019
- Supervised compliance measures regarding domestic and international tariffs and customs regulations.
- Improved supply chain efficiency by analyzing and optimizing logistics processes.
- Implemented lean principles to reduce waste and improve overall process efficiency within the supply chain.
- Analyzed transportation data, identifying trends to inform future route planning decisions and reduce transit times.
- Quote and negotiate land freight.
- Coordinate direct loads from ships to trucks.
- Coordinate multimodal operations.
Customer Service Representative
Palermo Sociedad Portuaria
Barranquilla, Colombia
10.2017 - 12.2018
- Collaborated with sales teams of general cargo,Steel, Industrial aggregates, Cement, Coke, Project Cargo and maritime agencies Conducting regular quality assurance checks on interactions with customers to ensure all areas were meeting established guidelines and standards for service excellence.
- Maintained detailed records of customer interactions via sales force, ensuring proper follow-up and resolution of issues.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Yard load monitoring for customers.
Operations Assistant
Terminal De Contenedores De Cartagena
Cartagena, Colombia
12.2014 - 01.2016
- Provided administrative support with accurate document preparation and data entry.
- Ship safety inspections.
- Daily update of RTG-RSD-RD productivity reports, reception of baplie and report of ships at buoy.
- Register, report and control container damages.
- Streamlined operations by implementing efficient inventory management systems.
- Assisted supervisors with daily operations needs to maintain self-esteem and general wellness.
- Inventory control of tools and materials.
- Assist planners and supervisors in RO-RO operations
- create schedules for maritime supervisors.
- Draft minutes of pre-operational meetings of RO-RO ships.
Education
Specialist in Management - Business Administration
Universidad Autonoma Del Caribe
Barranquilla, Colombia 05.2001 -
BBA - Business Administration And Management
Universidad Del Norte
Barranquilla, Colombia 05.2001 -
Skills
Teamwork and Collaboration
Client Relations
Relationship Building
Customer service skills
Organizational Skills
Team Collaboration
Interpersonal Skills
Certification
Lean six sigma
Timeline
Certification Course On Project Management
02-2024
Operations Manager
OLORUN LATAN S.A.S
08.2021 - Current
Operations Manager
RECOVEN ECA E.S.P
03.2020 - 06.2021
Inside Sales Specialist
Hamburg Sud
02.2019 - 03.2020
Logistics Analyst
Palermo Societal Portuaria
12.2018 - 02.2019
Lean six sigma
04-2018
Customer Service Representative
Palermo Sociedad Portuaria
10.2017 - 12.2018
Operations Assistant
Terminal De Contenedores De Cartagena
12.2014 - 01.2016
Specialist in Management - Business Administration
Universidad Autonoma Del Caribe
05.2001 -
BBA - Business Administration And Management
Universidad Del Norte
05.2001 -