Andres Guerra
Ingeniería y Automatización S.A.
Ottawa
7
years of professional experience
Professional Cleaning Supervisor with a proven track record of managing and leading cleaning teams to achieve exceptional standards of cleanliness and safety across diverse environments. Over three years of leadership experience at the prestigious Fairmont Le Château Frontenac, with expertise in detail-oriented problem-solving that consistently drives process improvements and enhances operational efficiency. Recently completed a successful cleaning supervision role in Colombia while finalizing permanent residency through Express Entry. Committed to leveraging skills in a Cleaning Supervisor or Facilities role in Ottawa, dedicated to maintaining the highest cleanliness standards in commercial or institutional settings.
Work History
Cleaning Supervisor
5 Months- Supervised cleaning staff, ensuring adherence to high quality standards and fostering a positive work environment.
- Conducted quality control inspections and established procedures to uphold cleanliness and presentation standards.
- Managed employee schedules and task assignments to enhance team productivity and ensure adequate coverage.
Cleaning Supervisor- Contremaître
2 Years 7 Months- Managed cleaning operations for a team of 10-15 staff, ensuring pristine conditions in lobby, restaurants, lounges, pools, and common spaces of a luxury 5-star hotel.
- Ensured compliance with luxury hotel expectations through detailed reporting and proactive quality inspections.
- Designed and delivered training programs for new and existing employees on cleaning procedures, safety standards, equipment use, and customer service excellence.
- Managed staff schedules, assigned daily tasks, and optimized workforce allocation to ensure consistent coverage across all shifts.
- Managed inventory by ordering cleaning supplies and controlling stock levels, minimizing waste and ensuring availability for seamless operations.
- Facilitated client and guest communication, addressing requests, resolving concerns, and proactively offering additional services to elevate guest satisfaction and drive revenue.
- Conducted performance management and disciplinary follow-ups, fostering a positive and accountable work environment.
Machine Operator
2 Years 1 Month- Operated and modified production machinery, mentoring new machine operators on setup and best practices to ensure smooth transitions.
- Inspected final products to ensure compliance with high quality standards, contributing to efficient production runs.
- Maintained equipment and adhered to safety protocols, ensuring reliable operational performance.
Education
Environmental Development Technician Diploma - Environmental Engineering
- English as a Second Language
Skills
Facility Maintenance
Quality assurance
Safety standards
Workforce scheduling
Team Leadership & Supervision (10-15 staff)
Staff training
Client communication
Customer Service
Problem Solving & Conflict Resolution
Microsoft Office
Cleaning Procedures
Languages
Spanish (Native)
English (Fluent)
French (Intermediate)
Timeline
Cleaning Supervisor
Ingeniería y Automatización S.A.
12.2025 - 05.2026Read More
Cleaning Supervisor- Contremaître
Kpex Inc. – GDI Services
05.2023 - 12.2025Read More
Machine Operator
Ingeniería y Automatización S.A.
01.2019 - 02.2021Read More
ILSC Montreal
from English as a Second Language
Read More
ECCI University
Environmental Development Technician Diploma from Environmental Engineering
Read More