Andres Aragon
Ocala,FL
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Field Claims Adjuster
05.2022 - Current
- Investigated claims, conducted field audits, determined losses and reported findings
- Explained premiums owed to policyholders, agents and underwriters
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement
- Reduced loss ratios through fair and prompt processing of claims
- Participated in continuing education courses related to current trends in the field of insurance adjusters
- Negotiated settlements between claimants and insurers in order to resolve disputes quickly and efficiently.
Retail Management
SPRINT CORP / TMOBILE CORP
05.2016 - 05.2022
- Prioritized and organized tasks to efficiently accomplish service goals
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Maintained updated knowledge through continuing education and advanced training
- Identified needs of customers promptly and efficiently
- Assisted with customer requests and answered questions to improve satisfaction
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Completed day-to-day duties accurately and efficiently.
Lead Sales Associate
TIRES PLUS CORP
Pembroke Pines, FL
01.2015 - 01.2016
- Assisted with the training of new sales associates
- Provided leadership and direction to motivate department associates
- Produced sales documents, finalized deals and filed records
- Received shipments, signed off on packages and documented incoming items in computer system
- Supervised a team of sales associates on daily tasks and operations
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
- Utilized selling behaviors to identify and solve customer needs.
Education
Florida All-Lines Adjuster Course -
Charles W. Flanagan High School
05.2022
High School Diploma -
05.2014
Associate of Arts -
Broward College
Skills
- Policy Interpretation
- Caseload Management
- Damage Assessment
- Claims Investigation
- Property Adjusting
- Policy Investigations
- Claims Investigations
- Highly Motivated
Certification
Florida Adjuster license
Additional Information
- Alabama Adjuster license Georgia Adjuster license Indiana Adjuster license Kentucky Adjuster license Louisiana Adjuster license Michigan Adjuster license Mississippi Adjuster license North Carolina Adjuster license New Hampshire Adjuster license Oklahoma Adjuster license South Carolina Adjuster license Texas Adjuster license West Virginia Adjuster license
Timeline
Field Claims Adjuster
05.2022 - Current
Retail Management
SPRINT CORP / TMOBILE CORP
05.2016 - 05.2022
Lead Sales Associate
TIRES PLUS CORP
01.2015 - 01.2016
Florida All-Lines Adjuster Course -
Charles W. Flanagan High School
High School Diploma -
Associate of Arts -
Broward College