Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Andres Aragon

Ocala,FL

Summary

Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.

Overview

9
9
years of professional experience
1
1
Certification
1
1
Language

Work History

Field Claims Adjuster

05.2022 - Current
  • Investigated claims, conducted field audits, determined losses and reported findings
  • Explained premiums owed to policyholders, agents and underwriters
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement
  • Reduced loss ratios through fair and prompt processing of claims
  • Participated in continuing education courses related to current trends in the field of insurance adjusters
  • Negotiated settlements between claimants and insurers in order to resolve disputes quickly and efficiently.

Retail Management

SPRINT CORP / TMOBILE CORP
05.2016 - 05.2022
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Maintained updated knowledge through continuing education and advanced training
  • Identified needs of customers promptly and efficiently
  • Assisted with customer requests and answered questions to improve satisfaction
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Completed day-to-day duties accurately and efficiently.

Lead Sales Associate

TIRES PLUS CORP
Pembroke Pines, FL
01.2015 - 01.2016
  • Assisted with the training of new sales associates
  • Provided leadership and direction to motivate department associates
  • Produced sales documents, finalized deals and filed records
  • Received shipments, signed off on packages and documented incoming items in computer system
  • Supervised a team of sales associates on daily tasks and operations
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
  • Utilized selling behaviors to identify and solve customer needs.

Education

Florida All-Lines Adjuster Course -

Charles W. Flanagan High School
05.2022

High School Diploma -

05.2014

Associate of Arts -

Broward College

Skills

  • Policy Interpretation
  • Caseload Management
  • Damage Assessment
  • Claims Investigation
  • Property Adjusting
  • Policy Investigations
  • Claims Investigations
  • Highly Motivated

Certification

Florida Adjuster license

Additional Information

  • Alabama Adjuster license Georgia Adjuster license Indiana Adjuster license Kentucky Adjuster license Louisiana Adjuster license Michigan Adjuster license Mississippi Adjuster license North Carolina Adjuster license New Hampshire Adjuster license Oklahoma Adjuster license South Carolina Adjuster license Texas Adjuster license West Virginia Adjuster license

Timeline

Field Claims Adjuster

05.2022 - Current

Retail Management

SPRINT CORP / TMOBILE CORP
05.2016 - 05.2022

Lead Sales Associate

TIRES PLUS CORP
01.2015 - 01.2016

Florida All-Lines Adjuster Course -

Charles W. Flanagan High School

High School Diploma -

Associate of Arts -

Broward College

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