- Volunteer Travel
- Backpacking and Hiking
- Documenting and sharing travel experiences
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Road Trips
- Adventure Travel
Andrea Yarbro
Colorado Springs
Summary
Proven Certified Patient Care Technician and Strategic Account Executive with a track record of enhancing patient satisfaction and expanding client portfolios. Excelled at Cordova Weight Loss by implementing safety measures and at Kele through strategic account growth. Skilled in vital signs monitoring and building strong relationships, consistently exceeding sales targets and improving client retention.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Patient Care Technician
Cordova Weight Loss
10.2023 - 06.2024
- Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
- Maintained up-to-date knowledge of best practices in patient care through participation in ongoing professional development opportunities.
- Improved patient satisfaction scores through effective communication and active listening to address concerns.
- Decreased instances of falls or injuries by implementing appropriate safety measures, such as bed alarms and non-slip mats.
Account Executive
Saia LTL Freight
08.2015 - 04.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Strategic Account Executive
Kele
04.2013 - 07.2015
- Directed contract strategies, requests for proposals and key performance indicators to measure and track process and attain customer commitments.
- Built extensive networks within target industries, securing valuable referrals and expanding the company''s presence in key markets.
- Conducted competitive analyses to inform account strategies and maintain a competitive edge in the marketplace.
- Determined direction for strategic accounts by researching competitive landscape, market insights and communication across stakeholders.
- Generated sales activity to build functional pipeline of qualified opportunities.
- Developed strategic plans that aligned with corporate objectives, driving sustained growth across the organization''s portfolio of accounts.
- Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share.
- Negotiated contracts, ensuring long-term partnerships and mutually beneficial terms for both parties.
Education
High School Diploma -
Olive Branch High School
Olive Branch05-1994
Skills
- Vital signs monitoring
- HIPAA compliance
- Administered shots
- Mobility assistance
Accomplishments
- Collaborated with team of 15 in the development of Schneider Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Achieved results by completing on time task with accuracy and efficiency.
Certification
- Dale Carnegie Sales Training
- Top Sales Representative of 2019
- Rejuva Beauty Equipment Certification
Interests
Timeline
Certified Patient Care Technician
Cordova Weight Loss
10.2023 - 06.2024
Account Executive
Saia LTL Freight
08.2015 - 04.2021
Strategic Account Executive
Kele
04.2013 - 07.2015
High School Diploma -
Olive Branch High School
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