Andrea Miller
Assistant Manager/ Loan officer
Groves,TX
Summary
I have worked as an Assistant Manager at a loan/furniture company I have successfully managed pphigh volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Working as a Disability Aid at Cameron Head Start from 2006-2007 gave me the chance of building a background that includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Diligent Church Secretary with proven administrative and member relations skills. Attentive to day-to-day church needs and supportive of long-term growth goals. Uses attention to detail, organizational skills and multitasking abilities to help senior staff complete important church work.
Skilled financial leader knowledgeable about accounting practices, principles and requirements. Successfully maintains compliant, accurate and cost-effective financial operations for the church.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Church Secretary
Iglesia de Dios Evangélica
01.2020 - Current
- Organized and maintained church files, records and documents.
- Prepared correspondence, reports, memos and newsletters for church events.
- Scheduled meetings, conferences and appointments with members of the congregation.
- Assisted in preparing agendas for weekly staff meetings.
- Attended weekly worship services and provided administrative support as needed.
- Greeted visitors to the church office and answered inquiries from members of the community.
- Created invoices for donations received by the church.
- Maintained inventory of supplies used in the office environment.
- Provided secretarial assistance to pastors during special projects or events.
- Processed incoming mail on a daily basis including sorting, distributing and filing.
- Managed all aspects of data entry into various computer programs.
- Maintained accurate records of attendance at weekly Sunday school classes.
- Prepared thank you cards to donors who made financial contributions to the church.
- Ordered office supplies as needed to keep work areas well stocked.
- Supported work of pastoral staff in running productive church operations by managing day-to-day clerical needs.
- Sorted and distributed incoming faxes, letters and emails for office
Church Treasurer
Iglesia de Dios Evangélicas
Cameron, TX
01.2018 - Current
- Maintained church financial records and prepared monthly bank reconciliations.
- Collected, recorded, and deposited weekly offering in a timely manner.
- Processed donations received from members, donors, and businesses through various payment methods.
- Monitored cash flow to ensure sufficient funds are available for operational needs.
- Provided support to Church Council on financial reports.
- Organized documentation related to special projects such as building repairs or renovations.
- Facilitated communication between vendors and suppliers regarding payments due or inquiries about services rendered.
- Worked closely with bookkeeper to reconcile accounts regularly ensuring accuracy of all data entries.
- Supervised month-end close processes and reconciled treasury transactions.
- Facilitated and completed annual financial statement audits and reviewed results.
Loan Officer/sales
First Finance & Furniture
Cameron, TX
07.2009 - Current
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Analyzed financial data to determine the feasibility of granting loans.
- Negotiated terms and conditions of loan contracts.
- Verified accuracy of loan documents prior to approval.
- Approved or denied loan applications based on established history.
- Provided customer service support throughout the entire process from application through closing.
- Performed quality assurance reviews on all closed loans for compliance purposes.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Researched account issues as needed when discrepancies arise between borrower records and actual payment history.
- Delivered high levels of customer service to facilitate smooth processes.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Reviewed loan agreements to confirm completeness and accuracy.
- Approved loan within specified limits or referred to appropriate approval level.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Sunday School Teacher
Iglesia de Dios Evangélica
Temple, TX
01.2015 - 01.2017
- Organized and facilitated Sunday School classes for children ages 9 to 12 years old.
- Provided weekly lessons based on Biblical teachings and stories.
- Assisted in the development of lesson plans, activities, and crafts.
- Encouraged positive behavior among students through rewards and recognition systems.
- Maintained accurate student records including attendance, grades, and progress reports.
- Collaborated with parents to ensure their children were learning effectively.
- Implemented appropriate classroom management strategies to maintain order in the classroom.
- Communicated regularly with parents regarding their child's progress in the Sunday School program.
- Maintained safe environment for children and teachers by upholding church policies.
- Planned games, songs and dances as part of religious curriculum.
- Answered student questions, addressed needs and deescalated tense or emergency situations.
- Developed lesson plans according to Church's curriculum and general bible study.
- Leveraged Bible to motivate, encourage and guide children.
- Led worship services to share faith with congregants and community.
- Coordinated and organized special holiday and spiritual events to boost community interest.
Disability Aide
Cameron Head Start
Cameron, TX
08.2006 - 05.2008
- Assisted individuals with disabilities in their daily activities, such as personal hygiene, mobility, nutrition and exercise.
- Monitored and recorded client progress toward goals set by medical professionals.
- Encouraged positive behavior modification techniques to help clients become more independent.
- Provided emotional support to clients who were struggling with mental health issues related to their disability.
- Attended meetings or trainings related to disability care topics or new regulations.
- Developed meaningful relationships with clients based on trust, respect and understanding.
- Documented residents' daily activities, behavior, and incidents.
- Built strong and trusting rapport with clients and loved ones.
Education
Associates - General studies
Temple college
01.2014
High school diploma or GED -
Skills
- Courtesy, understanding, patience & to be persuasive
- Disibility aid
- Customer Service
- Reliable & Trustworthy
- Data Management
- Team Management
- People Skill
- Microsoft Office
- Friendly, Positive Attitude
- Good Work Ethic
- Active Listening
- Basic Math
- Planning & Organizing
- Fluent in Spanish
- Ability to Lift
- Attentive to People
- Clear Communication
- Supportive Personality
- Decision Making
- Time Management
- Documentation and Record-keeping
- Word Processing
- Database Entry
- Office Equipment Operation
- Multitasking
- Professional and Courteous
- Judgment and Decision Making
- Office Administration
- Correspondence Writing
- Order Placement
- Cash Drawer Management
- Mail Routing and Distribution
- Calendar Management
- Reception Duties
- High Volume Phone Inquiries
- Accounting and Bookkeeping
- Meeting Note Taking
Accomplishments
- Certificate of disability aid & mental health aid
- Skills Used
- Patience, compassion, attentiveness & understanding.
Certification
10+ years)
Office Administration (10+ years)
Loan Origination (10+ years)
Salesforce (4 years)
Bilingual (10+ years)
Spanish (10+ years)
Outside Sales (4 years)
Cold Calling
Interests
Awards
, Parent of the yr
2007
Volunteer at school
Certifications and Licenses
Church secretary
Languages
- 25
- Languages
- Spanish - Fluent
Timeline
Church Secretary
Iglesia de Dios Evangélica
01.2020 - Current
Church Treasurer
Iglesia de Dios Evangélicas
01.2018 - Current
Sunday School Teacher
Iglesia de Dios Evangélica
01.2015 - 01.2017
Loan Officer/sales
First Finance & Furniture
07.2009 - Current
Disability Aide
Cameron Head Start
08.2006 - 05.2008
High school diploma or GED -
Associates - General studies
Temple college