Andrea Mediavilla
Miami,FL
Summary
Dedicated and detail-oriented professional with a strong background in customer service, communication and daily operations. Currently pursuing a bachelor’s degree in Psychology at FIU. Seeking to expand professional knowledge and develop new skills with a continuous growth. Bringing excellent organizational and problem-solving skills, with a focus on contributing to a positive and productive environment
Overview
2
2
Languages
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Administrative Assistant and Marine coordinator
Frigo Marine Services
Miami , FL
04.2026 - Current
- Coordinated dock schedules and vessel service appointments for marine operations
- Manage incoming calls, emails, and client inquiries while maintaining professional communication.
- Supported dispatch with schedule changes and job coordination
- Communicate with clients, vendors, and team members to coordinate appointments and service requests.
- Prepared invoices, purchase orders, and service paperwork for office processing
Head Steward
Boat Miami Now
Miami , FL
07.2025 - 04.2026
- Supervised daily interior operations, ensuring organization, efficiency, and exceptional service standards.
- Collaborated with management and other departments to maintain smooth daily operations.
- Provided exceptional customer service to secure guest satisfaction and a positive experience.
- Led and supervised interior crew operations, ensuring exceptional service for guests.
Restaurant Hostess
Trulucks
Miami , FL
02.2024 - 06.2025
- Welcomed and greeted guests, providing a friendly and professional first impression.
- Demonstrated strong communication, multitasking, and problem-solving skills during peak service hours.
- Communicated effectively with kitchen staff, servers, and management to enhance overall service efficiency.
- Collaborated with management to improve guest satisfaction and overall dining experiences.
Education
Bachelor of Science - Psychology
Florida International University
Miami , FL 01.2025 - 10.2026
Associate of Science - Psychology
Miami Dade College
Miami , FL 01.2023 - 12.2025
Skills
- Administrative support
- Scheduling coordinator
- Microsoft excel
- Time Management and multitasking
- Organizational skills
- Customer Service
- Problem-Solving
- Quick Learner
Languages
English
First Language
Spanish
Proficient (C2)
C2
Timeline
Administrative Assistant and Marine coordinator
Frigo Marine Services
04.2026 - Current
Head Steward
Boat Miami Now
07.2025 - 04.2026
Bachelor of Science - Psychology
Florida International University
01.2025 - 10.2026
Restaurant Hostess
Trulucks
02.2024 - 06.2025
Associate of Science - Psychology
Miami Dade College
01.2023 - 12.2025