Andrea Martinez
Aurora
Summary
Dedicated Medical Assistant Lead skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
10
10
years of professional experience
Work History
Medical Assistant 2
AdventHealth
Parker
10.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records and ensured accurate data entry in electronic systems.
- Coordinated appointment scheduling and patient follow-ups effectively.
- Educated patients on treatment plans and medication usage clearly.
- Performed basic laboratory tests and prepared specimens for analysis.
- Supported front desk operations, including greeting patients and answering calls.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Lead Certified Medical Assistant
UCHealth University of Colorado Hospital
Aurora
07.2018 - 09.2025
- Managing daily operations on Telehealth and MA Schedules,
- EMR-Epic
- Virtual Telehealth Rooming/Troubleshooting and prepping for the providers to enter the virtual Room.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits (scribbing).
- Responded to patient callbacks
Medical Assistant
New West Physicians
Denver
11.2017 - 07.2018
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Medical Assistant
CHPG Porter Primary Care
DENVER
11.2016 - 11.2017
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
Education
Some College (No Degree) - Medical Assistant
Concorde Career College
Aurora, COSkills
- Virtual Support/My Health Connection
- Venipuncture and phlebotomy
- Advanced anatomy knowledge
- Professional bedside manner
- Charting expertise
- Documentation procedures expert
- Proper sterilization techniques
- Understands medical procedures
- Conflict resolution abilities
- Team management and supervision
- Bilingual in [Spanish]
- Medical terminology knowledge
- Medical terminology
- Pulmonary function tests (PFTs)
- Preparing specimens and samples
- General housekeeping ability
- Fluent in [Spanish]
- Specimens collection and processing
- Certified in Basic Life Support (BLS)
- Vital sign monitors
- Sterile technique
- Analytical decision-making skills
- Reliable transportation
- Restocking lab supplies
- Quick problem solver
- Patient scheduling
- Phlebotomy
Timeline
Medical Assistant 2
AdventHealth
10.2025 - Current
Lead Certified Medical Assistant
UCHealth University of Colorado Hospital
07.2018 - 09.2025
Medical Assistant
New West Physicians
11.2017 - 07.2018
Medical Assistant
CHPG Porter Primary Care
11.2016 - 11.2017
Some College (No Degree) - Medical Assistant
Concorde Career College