Andrea Godoy

• Assisted with the preparation of countless special events
• Monitored food distribution and quality ensuring that meals are delivered to the correct patrons with the correct ingredients and portion sizes
• Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for Kyoto restaurant with social relevancy and intentionality.

• Monitored dining rooms for cleanliness and proper setup
• Developed and implemented strategies to increase customer satisfaction
• Checked with patrons to ensured that quality of food is enjoyable and took immediate action to correct any problems
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Trained staff members on use of POS system.
• 
  

• Greet guests and seat them at tables
• Prepare and submit daily reports to management
• Take food and beverage orders from patrons and enter orders in computers for transmittal to kitchen staff
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Managed food resources, memorized orders, and coordinated customer service.
• Greeted new customers, discussed specials, and took drink orders.
• 
  

GPA: 3.8

GPA: 4.0 Enrolled in 4 different AP classes including, Spanish, English, Psychology and French