Summary
Overview
Work History
Education
Skills
Interests
Certification
Programming
Timeline
Generic

Ana Sofia Jiménez Zuñiga

Technician Electronic
Cali,COR

Summary

Dynamic professional with a strong background in customer service and training, honed at Restaurante Atahualpa and I797. Proven ability to enhance team performance through effective training and collaboration. Skilled in time management and attention to detail, ensuring high-quality service and successful project completion in fast-paced environments.

Overview

3
3
Certifications
3
3
Languages

Work History

Waitress

Restaurante Atahualpa
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

English Translator

Traducciones Amistosas
  • Edited and proofread text to accurately reflect English language.
  • Referred to reference materials such as dictionaries, lexicons and encyclopedias to verify translation accuracy.
  • Translated legal and research materials from Language to English.
  • Collaborated with a team of translators to complete large-scale projects on schedule.
  • Facilitated smooth communication between clients and internal teams through effective verbal and written translations.
  • Adapted translation style based on target audience preferences, ensuring optimal comprehension and engagement.
  • Identified potential issues or inconsistencies in source texts, working closely with authors or content creators for clarification.

Call Center Trainer

I797
  • Evaluated the impact of various training methods on employee performance, refining techniques accordingly for optimal results.
  • Developed comprehensive training materials, ensuring consistency in training delivery across multiple teams.
  • Incorporated real-life case studies into lessons, providing practical examples of call center challenges and effective solutions.

Education

Engineering Degree - Electronic Engineering

Universidad Del Valle
Santiago De Cali, Colombia
05.2001 -

Technician - Electronic

Universidad Del Valle
Santiago De Cali, Colombia
05.2001 -

High School Diploma -

Santa Librada
Santiago De Cali, Colombia
05.2001 -

Skills

    Customer service

    Team collaboration

    Time management

    Attention to detail

    Critical thinking

    Problem-solving

    Computer programming

    Software development

    Structural analysis

    Mathematical aptitude

    Soldering and wiring

    Microcontroller programming

Interests

Electronic design of automated machines

Object-oriented programming

Artificial intelligence

Digital signal processing

Automatic control systems

Certification

Participation in the Origami Colombia International event for 4 consecutive years

Programming

  • Python
  • C, C++
  • SQL along with database

Timeline

Participation in the Origami Colombia International event for 4 consecutive years

11-2021

Cambridge-approved B1 level English accreditation certificate

11-2021

Participation in work reinforcement activities in agreement between Comfenalco and the Santa Librada School

10-2019

Engineering Degree - Electronic Engineering

Universidad Del Valle
05.2001 -

Technician - Electronic

Universidad Del Valle
05.2001 -

High School Diploma -

Santa Librada
05.2001 -

Waitress

Restaurante Atahualpa

English Translator

Traducciones Amistosas

Call Center Trainer

I797

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Ana Sofia Jiménez Zuñiga Technician Electronic