Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Ana Laura Galeano

Technical Writer
Medellín, Antioquia
Ana Laura Galeano

Summary

Efficient Production Engineer and Technical Writer with 2 years of experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Collaborates with cross-functional teams for accuracy and clarity of technical content.

Overview

10
years of professional experience

Work History

Trazesoft

Technical Writer
11.2020 - Current

Job overview

  • Created the entire Knowledge Base for Traze web and mobile apps
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Worked constantly alongside experts to enrich the Knowledge Base.


TWL S.A.S.

Internal Control Manager
01.2020 - 11.2020

Job overview

  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Complied with established internal procedures by examining reports, processes and documentation.
  • Performed strategic planning, execution and finalization of audits.
  • Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings.
  • Led a team of 4

TWL Group International S.A.S

Project Management Coordinator
12.2018 - 10.2019

Job overview

  • Worked hand-in-hand with board of directors to audit entire staff and keep all departments working in optimal manner
  • Implemented quality assurance system for projects of company.
  • Led team of over 45 people focused on 11 different projects
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Fig Tree / AVEC Staffing

Collections Supervisor
07.2018 - 12.2018

Job overview

  • Involved in data analysis, planning, and project management hand in hand with CEO and Accounting team.
  • Negotiated to collect balance in full.
  • Exceeded performance goals on consistent basis.

EAFIT University

English Teacher
01.2013 - 03.2018

Job overview

  • Taught up to 11 simultaneous courses
  • Prepared and implemented lesson plans covering required course topics.
  • Led interesting and diverse group activities to engage students in course material.
  • Prepared comprehensive English curriculum for multiple classes.
  • Completed in-service and additional training to maintain professional growth.

Education

EAFIT
Medellin, Antioquia, Colombia

Bachelor of Science from Production Engineering
06.2016

Skills

  • Active Listening
  • Complex Problem-Solving
  • Time Management
  • Critical Thinking
  • Document Organization
  • Creative Design
  • Data Analysis
  • Learning Strategies
  • Microsoft Excel
  • Compiling Data
  • Statistical Analysis
  • Database Management
  • Process Mapping
  • Knowledge Management
  • Microsoft Excel
  • Compiling Data
  • Statistical Analysis
  • Database Management

Languages

Spanish
Native language
English
Proficient
C2
French
Elementary
A2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Technical Writer

Trazesoft
11.2020 - Current

Internal Control Manager

TWL S.A.S.
01.2020 - 11.2020

Project Management Coordinator

TWL Group International S.A.S
12.2018 - 10.2019

Collections Supervisor

Fig Tree / AVEC Staffing
07.2018 - 12.2018

English Teacher

EAFIT University
01.2013 - 03.2018

EAFIT

Bachelor of Science from Production Engineering
Ana Laura GaleanoTechnical Writer