Anais Guzman
Greeley
Summary
Personable Enrollment Specialist with talents in customer service. Easily adapts to changing assignments and multiple priorities. Excellent telephone and email skills. Consistently remains calm in stressful circumstances.
Overview
16
16
years of professional experience
Work History
Enrollment Specialist
Sunrise Monforts Family Clinic
Greeley
04.2019 - Current
- Facilitated patient enrollment processes at a family clinic.
- Coordinated insurance verification to ensure patient coverage.
- Managed patient records using electronic health record systems.
- Assisted patients with completing necessary forms and documentation.
- Educated patients about available healthcare services and programs.
- Trained new staff on enrollment procedures and clinic policies.
- Resolved patient inquiries regarding enrollment status
- Listened to and understood customers' needs, explained and discussed options and outlined best-fit services.
- Completed day-to-day duties accurately and efficiently.
- Provided one-on-one, individualized support to families navigating Medicaid and financial assistance programs
- Assessed family needs and connected them with appropriate community resources
- Guided clients through complex application processes, ensuring understanding and access to benefits
- Built trusting relationships with diverse families to reduce barriers to healthcare access
- Advocated for clients to ensure timely services and support
Safety clerk/HR Assistant
JBS Beef Plant
Greeley
08.2010 - 04.2019
- Ensured compliance with safety regulations and protocols in meat processing operations.
- Conducted regular inspections to identify potential hazards in the workplace.
- Assisted in training new employees on safety procedures and equipment usage.
- Collaborated with management to develop and implement safety policies.
- Participated in safety meetings to discuss ongoing concerns and improvements.
- Updated safety signage and communication materials throughout the facility.
- Collaborated with other departments within the organization to coordinate efforts related to occupational health and safety initiatives.
- Documented all activities related to health and safety issues such as training sessions, incident investigations.
- Coordinated training sessions for employees on safety protocols and best practices.
- Provided administrative and operational support in a fast-paced HR environment
- Assisted employees individually with forms, documentation, and workplace resources
- Handled sensitive personal information with professionalism and discretion
- Coordinated communication between staff and HR representatives
- Contributed to a supportive and organized workplace environment
Education
Notary
Colorado Secretary of State
02.2026 - 02.2026
Skills
- Patient advocacy
- Insurance verification
- Electronic health records
- Community resource connection
- Enrollment procedures training
- Effective communication
- Time management proficiency
- Exceptional communication
- Record maintenance
- Decision making aptitude
- Benefits administration
- Confidentiality handling
- Strong organization
- Cross-functional teamwork
- Bilingual English and Spanish
Languages
Spanish
Full Professional
English
Professional
Timeline
Notary
Colorado Secretary of State
02.2026 - 02.2026
Enrollment Specialist
Sunrise Monforts Family Clinic
04.2019 - Current
Safety clerk/HR Assistant
JBS Beef Plant
08.2010 - 04.2019