Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Ana Rodriguez

Ana Rodriguez

Commercial Operations / Sales & Marketing
Bogotá
If you really look closely, most overnight successes took a long time.
Steve Jobs

Summary

Experienced and results-oriented international business professional with a background spanning over 5 years in sales, marketing, and customer relationship. Holder of an MBA in Marketing and Sales Management, I bring a unique blend of academic knowledge and practical expertise. Highly adaptable and consistently excelling in prominent roles, with a proven track record of accomplishments. Possesses robust relationship-building, creative, and analytical abilities. Demonstrated success in enhancing the reputation and fostering growth for a range of industries, including biotechnology research, media, and hospitality. With work experience in Latin America, Europe, and the Middle East, I am well-versed in navigating diverse global markets.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Head of Commercial Operations

CHARIOT TRAVEL
Bogotá
04.2023 - Current
  • Leading commercial strategy as CCO and Co-Founder.
  • Driving revenue growth and leading business development initiatives
  • Establishing and nurturing key partnerships for strategic growth
    Leading Strategic Commercial Planning to identify and capitalize on growth opportunities
  • Delivering Sales Leadership to consistently exceed established targets
    Fostering Cross-Functional Collaboration to ensure operational cohesion and efficiency
  • Reducing operational risks while organizing data to forecast performance trends

Project Manager

OXFORD BUSINESS GROUP
Muscat|Dubai
01.2023 - 11.2023
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Provided detailed project status updates to stakeholders and executive management.
  • Conducted approximately five face-to-face meetings daily with senior executives, resulting in a 20% increase in project revenue compared to the previous year.
  • Build long-term relationships with stakeholders, such as local government, media, executives and politicians. Assist in planning and implementation of advertising sales.
  • Carry out market and economic research in the Middle east market
  • Carry out PR operations following country strategy.

Customer Relations Specialist

THERMO FISHER SCIENTIFIC
Budapest
01.2020 - 11.2022
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed over 50 emails per day and increased sales by 15%
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Analyzed customer feedback and implemented strategies to improve customer experience
  • Data processing in SAP.
  • Revenue reporting.
  • Communicated with customers to assess and address individual needs, providing timely and quality support via CRM systems.

Sales Representative

ACCEDO TECHNOLOGIES
Bucaramanga
02.2018 - 01.2019
  • Supported sales campaigns maintaining positive business relationships to ensure future sales
  • Managed over 100 contacts with customers per day ( direct calls and emails)
  • Present, promote and sell products/services to existing and prospective customers.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

MBA - MARKETING AND SALES MANAGEMENT

ROME BUSINESS SCHOOL, ROME
01.2022 - 09.2023

Bachelor of Science - International Business Management

UNAB, Colombia
01.2016 - 09.2020

Skills

Creative Thinkingundefined

Certification

English C1 Level

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Head of Commercial Operations - CHARIOT TRAVEL
04.2023 - Current
Project Manager - OXFORD BUSINESS GROUP
01.2023 - 11.2023
ROME BUSINESS SCHOOL - MBA, MARKETING AND SALES MANAGEMENT
01.2022 - 09.2023

Project Management

02-2020
Customer Relations Specialist - THERMO FISHER SCIENTIFIC
01.2020 - 11.2022

Leadership program AIESEC

11-2019
Sales Representative - ACCEDO TECHNOLOGIES
02.2018 - 01.2019
UNAB - Bachelor of Science, International Business Management
01.2016 - 09.2020

English C1 Level

07-2015

Similar Profiles

CREATE PROFILE
Ana RodriguezCommercial Operations / Sales & Marketing