Ana Rodriguez
Commercial Operations / Sales & Marketing
Bogotá
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Experienced and results-oriented international business professional with a background spanning over 5 years in sales, marketing, and customer relationship. Holder of an MBA in Marketing and Sales Management, I bring a unique blend of academic knowledge and practical expertise. Highly adaptable and consistently excelling in prominent roles, with a proven track record of accomplishments. Possesses robust relationship-building, creative, and analytical abilities. Demonstrated success in enhancing the reputation and fostering growth for a range of industries, including biotechnology research, media, and hospitality. With work experience in Latin America, Europe, and the Middle East, I am well-versed in navigating diverse global markets.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Head of Commercial Operations
CHARIOT TRAVEL
Bogotá
04.2023 - Current
- Leading commercial strategy as CCO and Co-Founder.
- Driving revenue growth and leading business development initiatives
- Establishing and nurturing key partnerships for strategic growth
Leading Strategic Commercial Planning to identify and capitalize on growth opportunities - Delivering Sales Leadership to consistently exceed established targets
Fostering Cross-Functional Collaboration to ensure operational cohesion and efficiency - Reducing operational risks while organizing data to forecast performance trends
Project Manager
OXFORD BUSINESS GROUP
Muscat|Dubai
01.2023 - 11.2023
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Conducted approximately five face-to-face meetings daily with senior executives, resulting in a 20% increase in project revenue compared to the previous year.
- Build long-term relationships with stakeholders, such as local government, media, executives and politicians. Assist in planning and implementation of advertising sales.
- Carry out market and economic research in the Middle east market
- Carry out PR operations following country strategy.
Customer Relations Specialist
THERMO FISHER SCIENTIFIC
Budapest
01.2020 - 11.2022
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed over 50 emails per day and increased sales by 15%
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Analyzed customer feedback and implemented strategies to improve customer experience
- Data processing in SAP.
- Revenue reporting.
- Communicated with customers to assess and address individual needs, providing timely and quality support via CRM systems.
Sales Representative
ACCEDO TECHNOLOGIES
Bucaramanga
02.2018 - 01.2019
- Supported sales campaigns maintaining positive business relationships to ensure future sales
- Managed over 100 contacts with customers per day ( direct calls and emails)
- Present, promote and sell products/services to existing and prospective customers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
MBA - MARKETING AND SALES MANAGEMENT
01.2022 - 09.2023
Bachelor of Science - International Business Management
01.2016 - 09.2020
Skills
Creative ThinkingTraining and DevelopmentDetail-OrientedRelationship BuildingProcess ImprovementProject managementContent creationSalesforceMicrosoft OfficeSAPPower BiExcel
Certification
English C1 Level
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Head of Commercial Operations - CHARIOT TRAVEL
04.2023 - Current
Project Manager - OXFORD BUSINESS GROUP
01.2023 - 11.2023
ROME BUSINESS SCHOOL - MBA, MARKETING AND SALES MANAGEMENT
01.2022 - 09.2023
Project Management
02-2020
Customer Relations Specialist - THERMO FISHER SCIENTIFIC
01.2020 - 11.2022
Leadership program AIESEC
11-2019
Sales Representative - ACCEDO TECHNOLOGIES
02.2018 - 01.2019
UNAB - Bachelor of Science, International Business Management
01.2016 - 09.2020
English C1 Level
07-2015