Summary
Overview
Work history
Skills
Languages
Timeline
Generic
Ana Lopes

Ana Lopes

London,UK

Summary

Dedicated cleaning professional with a strong background in maintaining cleanliness and hygiene standards in various environments. Recognised for exceptional customer service skills and ability to work independently. Committed to ensuring a welcoming atmosphere for clients and guests.

Overview

17
17
years of professional experience

Work history

Cleaner

Marina House
London, UK
06.2017 - Current

•Maintained cleanliness and hygiene standards by performing thorough dusting, hoovering, and trash disposal. Ensured communal areas were tidy and organised for optimal use. Supported laundry services by following customer specifications and maintaining professional standards.

Barista

West grove caffe
London, UK
11.2010 - 08.2025
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Cleaned kitchen areas, food counters, and cooking utensils.

Babysitter

Marina
London, Uk
10.2016 - 01.2020
  • Managed children's day-to-day schedule including school, play dates, appointments, bedtime routines to keep life orderly.
  • Transported children to schools, social events for fulfilling their daily routine smoothly.
  • Maintained healthy eating habits by preparing nutritious meals and snacks.
  • Ensured child safety during indoor and outdoor activities for peace of mind of parents.

Childminding assistant

Lukas choice
London, Uk
07.2015 - 01.2018
  • Ensured children's safety by closely monitoring activities, both indoors and outdoors.
  • Maintained clean surroundings, ensuring a hygienic space for children at all times.
  • Coordinated drop-offs and pick-ups from school ensuring punctuality and reliability.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Fed meals , changed diapers and assisted children to use toilet.

Cleaner

Travelodge
London, Uk
05.2011 - 11.2014
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.

Cleaning assistant

Louis Vuitton
London, UK
08.2010 - 07.2011
  • Improved room appearance by detailed dusting and vacuuming tasks.
  • Supported other staff members during large-scale cleaning projects for smooth execution.
  • Kept floors clean with regular sweeping, vacuuming and mopping.

Cleaning assistant

BT
London, Uk
11.2008 - 10.2010

Housekeeping cleaner

Fraser Suite
London, Uk
11.2008 - 01.2010
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Utilised environmentally friendly cleaning products to ensure sustainable practices whilst maintaining high cleanliness standards.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.

Skills

  • Strong initiative
  • Customer Service
  • Housekeeping
  • Works well independently
  • Punctual
  • Time managent
  • Problem -solving
  • Attention to detail

Languages

English
Elementary
A2

Timeline

Cleaner

Marina House
06.2017 - Current

Babysitter

Marina
10.2016 - 01.2020

Childminding assistant

Lukas choice
07.2015 - 01.2018

Cleaner

Travelodge
05.2011 - 11.2014

Barista

West grove caffe
11.2010 - 08.2025

Cleaning assistant

Louis Vuitton
08.2010 - 07.2011

Cleaning assistant

BT
11.2008 - 10.2010

Housekeeping cleaner

Fraser Suite
11.2008 - 01.2010
Ana Lopes