Ana Hernandez
Wheat Ridge
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sam’s Club
Arvada
11.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Packer
Amazon
Denver, CO
06.2023 - 08.2024
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
Cashier Team Leader
Travel Centers of America
Wheat Ridge, CO
10.2021 - 09.2022
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Contributed to storewide initiatives aimed at increasing revenue and enhancing the customer experience.
- Supported storewide efforts towards achieving sales targets through cross-selling related products or services during checkout process.
Cashier
7-eleven
Highlands Ranch, CO
06.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
COBACH
Mexico, ME07.2009
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Packer
Amazon
06.2023 - 08.2024
Personal Shopper
Sam’s Club
11.2022 - Current
Cashier Team Leader
Travel Centers of America
10.2021 - 09.2022
Cashier
7-eleven
06.2021 - 10.2021
GED -
COBACH