Amy Yuratich
Woodbridge
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
9
9
years of professional experience
Work History
Medical Spa Manager
VIO Medical Spa
08.2023 - 06.2024
- Analyzed sales data to identify areas for growth or improvement in both product offerings and service delivery methods.
- Maintained 5 star customer reviews
- Increased spa traffic, and optimized profitability by devising new business strategies, and B2B collaboration
- Cultivated strong relationships with vendors and suppliers to negotiate favorable pricing terms on products used within facility.
- Managed day-to-day operations of spa, ensuring smooth functioning and high customer satisfaction.
- Achieved goal of 100 new memberships in 1st quarter opening
- Ensured adherence with local health regulations by maintaining proper sanitation practices throughout facility.
- Executed opening new location; collaborated and educated owners on Medical Spa Industry compliance, hiring, services, equipment, and proven strategies for success
- Exceeded given goals and KPI's
- Leveraged social media platforms for effective marketing campaigns that drove increased web traffic and conversion rates
- Used Leads system Salesforce to grow business
Medical Spa Manager
Bitar Cosmetic Surgery Institute
01.2020 - 07.2023
- Recruited, hired, and trained all staff, ongoing staff development and continuing education
- Increased profits for sales and services 50% during first year
- Exceeded goal for skincare sales from 9%-19%
- Fostered welcoming environment, creating loyal patient relationships through service of excellence
- Led motivational daily morning huddles, team meetings and team building activities
- Supervised daily workflow in Accredited Surgery Center
- Established schedules and assignments for staff, accorded to workload, space and equipment availability
- Enhanced client satisfaction by implementing personalized treatment plans and ensuring a high standard of care.
General Manager
Vita Nova Medical Spa
01.2015 - 05.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate in Arts (A.A.) -
NOVA Community College
Woodbridge, VACertification - undefined
Lanjevin Management Training
Skills
- Team Collaboration
- Employee Recruitment and Hiring
- Exemplary Client Service
- Manage Profitability through KPI's
- HIPAA Guidelines
- Motivational Leadership
- Spa Operations
- Budget Development
Timeline
Medical Spa Manager
VIO Medical Spa
08.2023 - 06.2024
Medical Spa Manager
Bitar Cosmetic Surgery Institute
01.2020 - 07.2023
General Manager
Vita Nova Medical Spa
01.2015 - 05.2020
Certification - undefined
Lanjevin Management Training
Associate in Arts (A.A.) -
NOVA Community College
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