Amy Sanchez
10411 Tucson St Commerce Cify
Summary
• 8 years of consistent work experience across customer service, delivery, fast food, and professional client services
• Overnight shift experience at McDonald’s, known for reliability, strong work ethic, and helping during morning rushes when needed
• 6 years with Uber Eats with an excellent customer rating, demonstrating professionalism, punctuality, and efficient time management
• Current real estate agent and life insurance consultant, showing strong communication skills, trustworthiness, and experience helping clients
• Proven ability to work independently, multitask, and stay alert during late-night hours
• Bilingual in English and Spanish, able to assist a wide range of guests
• Strong record of dependability, flexibility, and providing friendly service in every job role
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty Downtown
01.2023 - Current
- Conducted market analysis to identify property trends and pricing strategies.
- Facilitated client meetings to understand needs and present suitable properties.
- Managed property listings on multiple platforms for maximum visibility.
- Negotiated contracts and agreements to secure favorable terms for clients.
- Collaborated with mortgage brokers to streamline financing options for clients.
- Developed marketing materials, including brochures and online content, to promote listings.
- Coordinated open houses and property showings, enhancing client engagement.
- Provided ongoing support throughout transaction process, ensuring smooth closings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Uber Partner
Uber Eats
06.2019 - Current
- Coordinated delivery schedules to optimize route efficiency and reduce wait times.
- Utilized GPS technology to navigate routes, enhancing delivery accuracy and customer satisfaction.
- Assisted in resolving customer inquiries and issues, ensuring a high standard of service quality.
- Monitored order statuses, providing timely updates to customers and drivers for seamless operations.
- Implemented feedback mechanisms for continuous improvement in delivery processes and service delivery.
- Analyzed performance metrics to identify trends, driving strategic adjustments for improved efficiency.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Overnight Drive Thru
McDonald’s
09.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Prairie View High School
12909 E 120th Ave Henderson, CO 80640 United StateReal Estate Agent
American Real Estate College
4704 N Harlan Suite 102 Denver CO01.2024
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Tech-Savvy
- Clean driving record
- Fluent in Spanish and English
- Strong customer service and communication skills
- Friendly, patient, and able to handle guest concerns calmly
- Reliable, punctual, and dependable for overnight shifts
- Quick learner who adapts fast to new tasks
- Comfortable answering phones and assisting guests
- Organized and detail-oriented
- Strong multitasking and problem-solving skills
- Able to maintain clean and orderly work areas
- Good at staying alert and aware during overnight hours
- Experience working with diverse people
- Valid driver’s license and personal vehicle
- Trustworthy with a strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Real Estate Agent
Keller Williams Realty Downtown
01.2023 - Current
Overnight Drive Thru
McDonald’s
09.2021 - 02.2022
Uber Partner
Uber Eats
06.2019 - Current
High School Diploma -
Prairie View High School
Real Estate Agent
American Real Estate College