Amy Sams
Colorado Springs
Summary
Experienced support professional with strong focus on team collaboration and achieving results. Adept at assisting with daily tasks, ensuring smooth operations, and adapting to changing needs. Skilled in communication, organization, and problem-solving. Valued for reliability, flexibility, and ability to contribute positively to team dynamics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Temporary Aide
Colorado School for the Deaf and the Blind
Colorado Springs, CO
03.2025 - 06.2026
- Collaborated with educators to implement tailored support strategies for visually impaired and blind students in preschool class at Colorado School for the Deaf and Blind.
- Observed and monitored children's activities.
- Implemented effective communication strategies using sign language and visual aids.
- Offered caring companionship and emotional support.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Fostered a safe and inclusive environment that promoted student engagement.
Certified Nursing Assistant (CNA)
Forest Ridge Senior Living
Woodland Park, CO
02.2025 - 10.2025
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Monitored vital signs, documenting changes to support timely medical interventions.
- Implemented infection control measures, contributing to a safe living environment for all residents.
- Facilitated communication between residents and families, fostering trust and transparency in care processes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Financial Advisor
Primerica
Colorado Springs, CO
02.2019 - 08.2024
- Help people in all areas if their finances.
- Developed customized financial plans addressing clients' specific needs and goals.
- Collaborated with clients to assess financial health and recommend actionable solutions.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
CNA - Certified Nursing Assistant
Medical Edge Recruitment
Pueblo, CO
11.2022 - 04.2024
- Forensic State Hospital
- Monitored and documented client health status, communicating changes to healthcare professionals.
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Remained alert to problems or health issues of clients and competently responded.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
- Documented patient progress accurately and consistently in electronic medical records, supporting continuity of care across providers.
- Assisted nursing staff during medical procedures while maintaining patient privacy and adhering to HIPAA regulations.
- Recognized for consistent punctuality and reliability, receiving positive feedback from supervisors and coworkers alike.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
CNA - Certified Nursing Assistant
ShiftKey
Colorado Springs, CO
11.2022 - 11.2022
- Pick up different shifts at LTC facilities who are short staffed
CNA - Certified Nursing Assistant
Medical Edge Recruitment
Colorado Springs, CO
05.2022 - 07.2022
- Prn help at facilities.
CNA - Certified Nursing Assistant
CareerStaff Unlimited
Colorado Springs, CO
01.2022 - 04.2022
- Helping a facility in different areas that is short staffed
CNA - Certified Nursing Assistant
Interim HealthCare
Colorado Springs, CO
10.2021 - 11.2021
- Went to client's homes to help them with ADLs
CNA - Certified Nursing Assistant
BrightStar Care
Colorado Springs, CO
06.2020 - 05.2021
- Different job assignments. Temporary work. Needed more hours. Covid tester at CSU Pueblo
Certified Nursing Assistant (CNA)
James Landgraf
Colorado Springs, CO
11.2019 - 07.2020
- Took care of one client with a T.B.I
CNA - Certified Nursing Assistant
Discover Goodwill
Colorado Springs, CO
03.2015 - 11.2019
- Assisted clients with daily activities, including toileting and feeding during day program sessions. Monitored client weights and blood pressure regularly. Acquired skills in medication administration and G-tube feeding for diverse client needs. Managed ostomy bag care for several clients. Supported clients in achieving personalized goals through targeted activities assigned for each day and location. Operated Hoyer lifts with various sling types effectively.
- Guided patients through essential daily activities, promoting a sense of independence and preserving dignity.
- Implemented strategies to enhance patient satisfaction by providing empathetic and focused care.
- Safeguarded patient confidentiality in accordance with HIPAA standards while providing timely and effective updates to team members.
- Implemented safe transfer techniques and utilized assistance devices to protect both patients and caregivers from injury.
Education
High school diploma -
Mesa Ridge High School
Colorado Springs, CO05-2004
Teacher Assistant Early Childhood Education - Early Childhood Education
Pikes Peak Community College
Colorado Springs, COSkills
- Serving
- Multitasking
- Written communication
- Achieving HIPAA compliance
- Heavy lifting
- Managing patient records
- Business development
- Nursing
- Psychiatry
- Typing
- Microsoft Office
- Hospice
- Vital signs
- Home health
- Behavioral health
- Outpatient
- Prospecting
- Attention to detail
- Customer service
- Medication Administration
- Experience with individuals with cognitive disabilities
- Hair care
- Cooking
- Basic math
- Insurance Sales
- Basic life support
- Childcare
- Senior Care
- Leadership
- Financial analysis
- Laundry
- Documentation review
- Data collection
- Warehouse experience
- Preschool experience
- Experience with individuals with neurodevelopmental disorders
- Nursing home experience
- Abuse and neglect policy adherence
- Working with students with special education needs
- Corrections facility medical clinic
- Oral hygiene
- Teamwork
- Cash handling
- Microsoft Word
- CAD
- Bathing assistance
- Tube Feeding
- Customer communication
- Acute care
- Patient Care
- Phone communication
- Safe environment creation
- Experience with children
- Office experience
- Patient care
- Maintaining patient confidentiality
- Patient observation
- CRM software
- Food Preparation
- Grocery store
- Anatomy knowledge
- Construction
- Care plans
- Inpatient
- Organizational skills
- ADLs
- Record keeping
- Adult day care
- Budgeting
- CNA patient management
- Clinic experience
- Patient interaction
- Restaurant experience
- Developmental disabilities experience
- Patient personal care assistance
- Patience
- Hospital experience
- Communication skills
- Conflict management
- Early childhood education
- Childhood development
- Memory care
- Microsoft Excel
- Marketing
- Cleaning Experience
- Geriatrics
- Caregiving
- Skilled nursing facility
- First aid
- Hospitality
- Computer literacy
- Safe patient lifting practices
- Financial concepts
- Nail care
- Crisis intervention
- Reality orientation (health monitoring and safety measures)
- OSHA
- Patient transport
- Experience with individuals with mental health conditions
- Hoyer Lift
- Financial Services
- Wellness checks
- Google Docs
- Driving
- Cleaning
- Data entry
- Microsoft Powerpoint
- Mentoring
- Medical Office Experience
- Microsoft Access
- Administrative experience
- Post-acute care experience
- Psychiatric care
- Microsoft Outlook
- Dementia Care
- Bed linen changing
- Word processing
- Meal Preparation
- Ladder climbing
- Call light response (emergency response procedures)
- Door-to-door
- Phone etiquette
- Senior care
- Behavior management
- Dog walking
- CPR
- Behavioral health hospital experience
- Decision making
- English
- HIPAA
- Computer operation
- Computer skills
- Financial planning
- Patient monitoring
- Collaborate with healthcare professionals
- Productivity software
- Sales
- Autism experience
- Cashiering
- Windows
- Point-Click Care
- Time management
- Home Care
- CNA
- Covid testing
- Patient
- Reliability and punctuality
- Problem-solving
- Data entry proficiency
- Daily living support
- Relationship building
- Cultural sensitivity
- Clear communication
- Active listening
- Classroom support
- Conflict resolution
- Child development
- Basic first aid
- Email correspondence
- Dedicated team player
- Resourceful
- Patient charting
- Positive attitude
Accomplishments
- Supervised students two students with special needs in preschool grade.
Certification
- QMAP June 2016 to Present
- AHA Certification
- CPR Certification
- AED Certification
- Life Insurance License
- Driver's License December 2022 to August 2027
- BLS Certification February 2025 to February 2027
- CNA February 2025 to January 2027 My state license
- Substitute Teaching Certification December 2025 to December 2026
- Life Producer February 2019 to August 2022
- Driver's License
- Licensed Nursing Assistant
- CPI Certification
- State Tested Nursing Assistant
- CNA II
- First Aid Certification
Languages
English
Timeline
Temporary Aide
Colorado School for the Deaf and the Blind
03.2025 - 06.2026
Certified Nursing Assistant (CNA)
Forest Ridge Senior Living
02.2025 - 10.2025
CNA - Certified Nursing Assistant
Medical Edge Recruitment
11.2022 - 04.2024
CNA - Certified Nursing Assistant
ShiftKey
11.2022 - 11.2022
CNA - Certified Nursing Assistant
Medical Edge Recruitment
05.2022 - 07.2022
CNA - Certified Nursing Assistant
CareerStaff Unlimited
01.2022 - 04.2022
CNA - Certified Nursing Assistant
Interim HealthCare
10.2021 - 11.2021
CNA - Certified Nursing Assistant
BrightStar Care
06.2020 - 05.2021
Certified Nursing Assistant (CNA)
James Landgraf
11.2019 - 07.2020
Financial Advisor
Primerica
02.2019 - 08.2024
CNA - Certified Nursing Assistant
Discover Goodwill
03.2015 - 11.2019
High school diploma -
Mesa Ridge High School
Teacher Assistant Early Childhood Education - Early Childhood Education
Pikes Peak Community College