Amy Radney
Brighton,CO
Summary
Dynamic Senior Medical Assistant with extensive experience at Children's Hospital Colorado, recognized for enhancing patient care through effective coordination and clinical documentation. Proficient in injections administration and patient scheduling, I excel in fostering teamwork and ensuring compliance with HIPAA regulations, contributing to improved clinic efficiency and patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Children's Hospital Colorado
05.2023 - Current
- Assisted with patient intake and medical history documentation.
- Supported healthcare providers in routine examinations and procedures.
- Managed appointment scheduling and patient follow-up calls.
- Prepared examination rooms, ensuring cleanliness and availability of equipment.
- Educated patients on treatment plans and medication instructions.
- Maintained electronic health records, ensuring data integrity and confidentiality.
- Collaborated with team members to enhance patient care workflows.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
Senior Medical Assistant
Kids First Health Care ( Brighton Highschool)
01.2020 - 05.2023
- Collected and processed laboratory specimens for testing accuracy.
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
- Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decisionmaking.
- Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
- Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
- Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
- Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.
- Assisted physicians with diagnostic procedures, providing accurate results to facilitate effective treatment plans.
- Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Office Administrative Assistant
Magnolia Medical Addictions Clinic
08.2019 - 06.2020
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Assisted in medical record management, ensuring accuracy and confidentiality of patient information.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Streamlined administrative processes, improving efficiency in daily operations of the medical office.
- Maintained inventory of medical supplies, ensuring adequate resources are available for patient care.
- Coordinated insurance verification processes to minimize claim denials and improve reimbursement rates.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Assisted with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Denver Health Lowry Clinic
08.2016 - 01.2020
- Administered patient care and assisted with examinations to ensure efficient clinic operations.
- Coordinated patient scheduling and managed electronic health records for streamlined workflows.
- Educated patients on treatment plans and provided resources for improved health outcomes.
- Assisted healthcare providers in procedures, ensuring compliance with safety protocols and standards.
- Trained new staff on clinic procedures, fostering a collaborative team environment focused on patient care.
- Monitored vital signs and documented changes to support accurate diagnosis and treatment decisions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Prepared lab specimens for diagnostic evaluation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Arvada Pediatric Associates
10.2011 - 08.2016
- Implemented process improvements that enhanced patient flow and reduced wait times significantly.
- Led patient outreach initiatives, increasing appointment adherence through effective communication strategies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Improved clinical workflow with introduction of electronic health records system.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Bachelor of Science - Public Health
Capella University
12.2027
No Degree - Nursing
Colorado Christian University
Denver, COHigh School Diploma -
Brighton Heritage Academy
Brighton, CO11-1998
Skills
- Injections administration
- Vital signs monitoring
- HIPAA regulations
- Medication preparation
- Clinical documentation
- Phlebotomy techniques
- Patient scheduling
- Laboratory specimen collection
- Insurance verification
- Patient care coordination
- Healthcare compliance
- Emergency response preparedness
- Sterilization procedures
- Reliable team player
- Electronic health records
- Adaptable
- Conflict resolution
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Senior Medical Assistant
Children's Hospital Colorado
05.2023 - Current
Senior Medical Assistant
Kids First Health Care ( Brighton Highschool)
01.2020 - 05.2023
Medical Office Administrative Assistant
Magnolia Medical Addictions Clinic
08.2019 - 06.2020
Medical Assistant
Denver Health Lowry Clinic
08.2016 - 01.2020
Medical Assistant
Arvada Pediatric Associates
10.2011 - 08.2016
Bachelor of Science - Public Health
Capella University
No Degree - Nursing
Colorado Christian University
High School Diploma -
Brighton Heritage Academy