Summary
Overview
Work History
Education
Skills
Timeline
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Amy Pederson

Hayden

Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Overview

6
6
years of professional experience

Work History

Restaurant Team Member

Sage & Spirit
02.2023 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Restaurant Team Member

Embers Wood Fired Pizza
06.2019 - 02.2023
  • Greeted guests pleasantly and answered menu questions.
  • Used proper techniques to prepare food and ingredients.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Shiloh Christian School
Bismarck, ND
05-1991

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Food presentation
  • Upselling strategies
  • Strong work ethic
  • Multitasking and organization

Timeline

Restaurant Team Member

Sage & Spirit
02.2023 - Current

Restaurant Team Member

Embers Wood Fired Pizza
06.2019 - 02.2023

Shiloh Christian School

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Amy Pederson