Amy Pederson
Hayden
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Sage & Spirit
Hayden, CO
02.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Restaurant Team Member
Embers Wood Fired Pizza
Hayden, CO
06.2019 - 02.2023
- Greeted guests pleasantly and answered menu questions.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Shiloh Christian School
Bismarck, ND05-1991
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Food presentation
- Upselling strategies
- Strong work ethic
- Multitasking and organization
Timeline
Restaurant Team Member
Sage & Spirit
02.2023 - Current
Restaurant Team Member
Embers Wood Fired Pizza
06.2019 - 02.2023
Shiloh Christian School