Amy DiTacchio
Denver,CO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Accounting Specialist
Vail Resorts
01.2021 - Current
- Conduct daily revenue audits across multiple systems to verify account accuracy, identifying and rectifying any variances or discrepancies
- Ensure compliance with quarterly SOX testing, maintain adherence to financial regulations and internal controls
- Develop and implement SOPs to drive continuous process improvements in remote environments
- Prepare payment approvals for the Accounts Payable department, facilitating efficient processing and compliance
- Manage the weekly processing and submission of travel agent commissions through specialized software, ensuring timely and accurate payments
- Communicate effectively with third-party vendors to resolve discrepancies and enhance operational efficiency
- Collaborated with leadership to facilitate the transition of roles during company outsourcing, ensuring smooth knowledge transfer and support for 3 team members.
Senior Travel Agent
Vail Resorts
01.2018 - 01.2021
- Expertly designed and developed luxury vacation packages for high-profile customers, ensured memorable stays by effectively organizing unique experiences such as personalized ski lessons
- Achieved 200-300% of monthly sales quotas by delivering exceptional service that encouraged repeat business while consistently being recognized as the top sales performer
- Optimally managed bookings that frequently ranged between $50K and $150K
- Proficiently handled complex travel arrangements from inbound sales to on-site guest support, facilitated continuous provision of lavish ski vacation packages by capitalizing on expertise in lead generation and vendor relations
- Demonstrated a strong commitment to community and environmental sustainability by participating actively in volunteer initiatives focused on clean energy and conservation efforts
- Swiftly addressed guest issues and created competitive pricing strategies in coordination with the Revenue Management team while maintaining high customer service standards
- Optimized profit margins by upselling ancillary products such as insurance policies, car rentals, lessons, and activity packages.
Account Manager
Trelleborg
01.2017 - 01.2018
- Manage daily account operations for our largest client Boeing, including order management, contract reviews, and the set-up of new accounts, ensuring efficient and accurate processing
- Assisted in the development and presentation of key materials that helped secure a multi-million-dollar contract leading to significant revenue growth of the company.
- Oversee invoicing, credit card payments, purchase orders, and the handling of RMAs to maintain smooth financial transactions
- Facilitate annual budget and strategic planning sessions, identifying opportunities for continuous improvement in OTD, quality, sales, profits, and other key performance metrics
- Travel quarterly to meet with customers and factory representatives, fostering strong relationships and ensuring quality of service
Inside Sales
Trelleborg
01.2016 - 01.2017
- Managed multi-million-dollar customer accounts, ensuring consistent satisfaction and fostering long-term relationships
- Oversaw customer portals including entering and tracking Pos from initiation to delivery
- Coordinated with cross-functional teams to ensure timely order fulfillment and resolve any logistical issues
- Proactively identified opportunities for process improvements, contributing to enhanced customer experience and operational efficiency
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty.
Administrative Assistant
Trelleborg
01.2013 - 01.2016
- Provided proactive administrative and clerical support, efficiently managing both electronic and hard copy filing systems
- Organized and maintained executive schedules, appointments, meetings, and interviews, ensuring seamless coordination
- Coordinated all aspects of business travel arrangements, including booking transportation, lodging, and ensuring itineraries were followed
- Planned and executed corporate events, managing logistics such as catering, entertainment, and transportation to ensure successful outcomes
- Handled confidential information with discretion, maintaining professional relationships with internal teams and external clients
- Assisted in preparing reports, presentations, and other documentation for meetings, contributing to improved office efficiency
Education
Associate of Arts -
Metro State College
Denver, CO05.2028
Skills
- Proficient Excel User
- Strong Time Management
- Proactive Self-Starter
- Collaborative Skills
- Data Visualization Expertise
- Ledger Oversight
- Financial Variance Analysis
- Strategic Development
- Financial Account Reconciliation
- Audit Assistance
- Audit Process Management
- Inntopia, IQW, IQsphere, PeopleSoft, SSRS expertise
Volunteer Work
Weekly commitment to Lifeline Puppy Rescue helping with adoptions, puppy care, medicine administration, intake, bonding time, and fostering.
Timeline
Accounting Specialist
Vail Resorts
01.2021 - Current
Senior Travel Agent
Vail Resorts
01.2018 - 01.2021
Account Manager
Trelleborg
01.2017 - 01.2018
Inside Sales
Trelleborg
01.2016 - 01.2017
Administrative Assistant
Trelleborg
01.2013 - 01.2016
Associate of Arts -
Metro State College
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