Amy Davis
Colorado Springs
Summary
Dynamic Administrative Supervisor with the US Army, skilled in project management and employee training. Proven track record of enhancing productivity through strategic operations and effective team leadership. Recognized for fostering strong relationships and mentoring staff, resulting in improved performance and morale across diverse teams. Committed to excellence in organizational leadership.
Overview
9
9
years of professional experience
Work History
Administrative Supervisor
US Army
Colorado Spri
11.2021 - Current
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Developed strategies for streamlining day-to-day operations that increased productivity across the organization.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Organized meetings between managers and other departments as needed to coordinate operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated travel arrangements for executives including flights, hotels accommodations and car rentals.
- Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Maintained accurate records of employee attendance, leave requests, payroll information and other related documents.
- Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance and providing feedback.
Operations Manager
US Army Fort Campbell
Camp Humphreys
10.2020 - 10.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Monitored and evaluated training activities.
- Maintained accountability of personnel through tracking systems and check-ins.
- Implemented systems of accountability among staff members by setting expectations for performance standards.
- Collaborated with team leaders on quality audits.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Managed scheduling, training and inventory control.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Career Development Manager
US Army
Fort Kno
08.2018 - 10.2020
- Collaborated with department heads to identify staffing needs and develop job descriptions for open positions.
- Advised senior management on ways to improve workplace morale by implementing activities that promote team building.
- Organized files and records for clients, maximizing security of information.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Scheduled and coordinated meetings with team members to discuss progress and challenges encountered.
- Organized resources, materials, and personnel to meet project deadlines.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained communication channels between team members by providing regular updates on progress, issues, or concerns related to the assignment.
Instructor Writer
US Army
Colu
08.2016 - 08.2018
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
- Maintained accurate records of student attendance, assessments and progress reports.
- Used electronic equipment and materials to develop and orientate technical skills.
- Counseled struggling students regarding educational issues such as study habits or academic goals.
- Evaluated performance of students and made provisions to meet learning needs.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
- Participated actively in faculty meetings or professional development sessions within the school district.
- Used videos, lectures and moderated discussions to engage students during class.
- Maintained accurate records of attendance, grades and assessments for all students in the course.
- Remained calm and patient in student interactions to support individual growth and development.
- Received recognition for contributions to innovative concepts in classroom instruction.
Education
Associate of Applied Science -
Thomas Edison State University
Trenton, NJ06-2012
Skills
- Project management
- Customer service
- Employee training
- Records management
- Team leadership
- Organizational leadership
- Scheduling and calendar management
- Event coordination
- Meeting coordination
- Training and coaching
- Operations management
- Relationship building
- Interpersonal skills
- Multitasking and organization
- Employee supervision
- Employee evaluation
- Self motivation
- Leadership coaching
- Schedule management
- Professional demeanor
Timeline
Administrative Supervisor
US Army
11.2021 - Current
Operations Manager
US Army Fort Campbell
10.2020 - 10.2021
Career Development Manager
US Army
08.2018 - 10.2020
Instructor Writer
US Army
08.2016 - 08.2018
Associate of Applied Science -
Thomas Edison State University
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