Amellaly Samaniego
Denver
Summary
Reliable and adaptable individual with experience in customer service roles. Skilled in cash handling and team collaboration, consistently optimizing operations to enhance customer satisfaction and drive business success.
Overview
7
7
years of professional experience
Work History
Costumer Service
Voodoo Doughnut
Denver, CO
08.2025 - Current
- Operated cash register efficiently, processing customer transactions accurately.
- Implemented best practices for inventory management, minimizing waste and ensuring freshness.
- Assisted with store opening and closing procedures, ensuring the establishment was ready for business on time and properly secured after hours.
- Operated mixing and frying equipment to ensure quality production.
- Collaborated with team members to ensure smooth operations, leading to increased productivity.
Customer Service Cashier
Voodoo Doughnut
Boulder, CO
09.2024 - 08.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained cleanliness and organization of the checkout area, promoting a welcoming environment for customers.
- Trained new cashiers on point-of-sale system functionalities and customer service best practices.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained a clean and safe work environment, ensuring adherence to health and safety guidelines.
Cashier and Coffee Maker
Gloss Car Wash
Boulder, CO
05.2024 - 12.2024
- Assisted customers with inquiries, providing product information and support.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on register operations and customer service protocols.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Achieved customer satisfaction by providing high-quality professional service.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Waitress
La Mariposa Grill And Cantina
Boulder, CO
08.2023 - 05.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Mentored new team members on restaurant procedures and customer engagement techniques.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Car Wash Detailer
Breeze Thru Car Wash
Longmont, CO
11.2019 - 01.2021
- Trained new employees on proper techniques for vehicle washing and interior cleaning procedures.
- Conducted thorough inspections of vehicles pre- and post-detailing to ensure customer satisfaction.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained open lines of communication with fellow detailers to create a supportive and cooperative work environment.
- Kept inventory of supplies well-stocked and readily available for use, minimizing downtime between jobs.
- Responded proactively and positively to rapid change.
Education
GED -
Front Range Community College
OnlineSkills
- Ability to learn fast
- Strong work ethic
- Beverage preparation
- Multitasking
- Reliability
- Adaptable and flexible
- Shift management
Languages
Spanish
Timeline
Costumer Service
Voodoo Doughnut
08.2025 - Current
Customer Service Cashier
Voodoo Doughnut
09.2024 - 08.2025
Cashier and Coffee Maker
Gloss Car Wash
05.2024 - 12.2024
Waitress
La Mariposa Grill And Cantina
08.2023 - 05.2024
Car Wash Detailer
Breeze Thru Car Wash
11.2019 - 01.2021
GED -
Front Range Community College