Ambreanna Chavez
Lochbuie
Summary
Dedicated Front Desk Receptionist experienced in enhancing customer service and optimizing office workflows. Managed multi-line phone systems and resolved guest inquiries through strong listening and problem-solving skills. Committed to fostering positive guest experiences and delivering exceptional service.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
L&L Fabrication
Greeley, CO
08.2025 - 12.2025
- Greeted and assisted visitors, ensuring positive first impressions and efficient service.
- Managed multi-line phone system, directing calls to appropriate departments promptly.
- Scheduled appointments and maintained calendars for staff, optimizing office workflow.
- Processed incoming mail and packages, ensuring timely distribution to team members.
- Called Vendors for Quotes
- Turned in monthly receipts
- Ordered Supplies for the warehouse and office
Host
Olive Garden Restaurant
Brighton CO
05.2025 - 07.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists effectively to optimize seating arrangements.
- Collaborated with team members to enhance guest satisfaction and dining experience.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Provided menu information and answered guest inquiries to facilitate informed choices.
- Monitored dining room activity to communicate efficiently with servers and kitchen staff.
- Adapted quickly to changing situations, maintaining composure during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Riverdale Ridge High School
Thornton, COSkills
- Customer service
- Telephone etiquette
- Attention to detail
- Time management
- Call handling
- Listening skills
Timeline
Front Desk Receptionist
L&L Fabrication
08.2025 - 12.2025
Host
Olive Garden Restaurant
05.2025 - 07.2025
High School Diploma -
Riverdale Ridge High School