Amber McFarland
Aurora
Summary
Highly driven professional with a strong commitment to managerial responsibilities and proven dedication to always be the best in my environment. Revolving around positivity and efficiency to get the job done.
Overview
6
6
years of professional experience
Work History
Clerk
QuikTrip
04.2025 - Current
- Engage with customers to effectively build rapport and lasting relationships.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Build customer loyalty and retention by delivering excellent shopping experiences.
- Conduct regular stock checks, organize inventory, maximize product availability and minimize shortages.
- Ensure accurate cash handling, and balanced cash levels to support store financial accuracy.
- Adhere to management and company policies, including age restricted sales verification processes and safety protocols.
- Perform regular cleaning and preventative maintenance on store equipment.
SECOND ASSISTANT MANAGER
Quiktrip
01.2021 - 04.2025
- Provided guidance and support to team members when needed.
- Maintained proper security protocols for store merchandise and employee personnel records.
- Ensured compliance with all health and safety regulations in the workplace.
- Created and maintained positive working relationships with customers and employees.
- Supervised front-end operations such as cash handling, check processing, returns and exchanges.
- Set clear objectives for team members and monitored their progress accordingly.
- Performed weekly inventories to ensure accuracy of stock levels.
- Trained new hires in company policies, procedures, and customer service standards.
- Resolved customer complaints promptly while maintaining excellent customer service skills.
- Maintained high standards of customer service during high-volume, fast-paced operations.
ASSISTANT MANAGER
Dominos
12.2019 - 01.2021
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Trained new employees on proper food handling techniques and restaurant policies.
- Strictly adhered to company policies regarding product freshness dates and expiration dates.
- Consistently provided efficient service by anticipating customer needs before being asked.
- Provided leadership to staff by setting expectations, delegating tasks, providing feedback and resolving conflicts.
- Performed daily store opening and closing duties including cash handling and reconciliations.
- Established and enforced sanitation standards to ensure compliance with health regulations.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05-2022
Skills
- Customer Relations
- Cost Control
- Time Management
- Customer Relationship Management
- Customer Service and Satisfaction
- Staff Management
- Staff Supervision
- Managing Multiple Priorities
- Staff Training
- Money Handling
- Inventory management strategy
- FIFO stocking
- Attention to detail
Timeline
Clerk
QuikTrip
04.2025 - Current
SECOND ASSISTANT MANAGER
Quiktrip
01.2021 - 04.2025
ASSISTANT MANAGER
Dominos
12.2019 - 01.2021
High School Diploma -
South Gwinnett High School
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