Amber Mares
Greenwood Village
Summary
Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Office Administrator/Manager in Charge
Exclusive Hail Repair
Omaha
04.2025 - Current
- Oversaw daily office operations and ensured efficient filing systems.
- Processed and organized auto hail claims for customer submissions.
- Submitted all Claim documents to customers' insurance companies.
- Liaised with auto adjusters to facilitate timely approval of repair processes.
- Coordinated payment processing and distribution to independent contractors.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Office Administrator/Rental Coordinator
Elite Hail Systems
Englewood
03.2018 - 04.2024
- Created and maintained all rental reservations for customers during the hail repair process.
- Coordinated appointment scheduling to optimize workflow.
- Managed Excel spreadsheets and P&L to track financial performance.
- Processed claims filing and submitted paperwork to insurance companies for timely reimbursements.
- Submitted rental invoices for reimbursement. Recovering thousands of dollars annually.
- New hire training and onboarding.
- General customer service.
Real Estate Agent
Keller Williams Realty-Ben Kinney Team
Centennial
10.2017 - 03.2018
- Provided detailed market analysis to empower clients in making informed real estate decisions.
- Collaborated with mortgage brokers to enhance financing options for clients, improving overall client satisfaction.
- Utilized CRM systems to track leads and manage client information, ensuring timely follow-ups and personalized service.
- Maintained updated knowledge of local real estate markets.
- Participated in cold calling events to procure new clients.
- Participated in open houses.
Pastry Line Cook
Herb and Wood
San Diego
- Prepared and baked a variety of pastries and desserts daily.
- Maintained cleanliness and organization of pastry station to ensure efficient workflow.
- Collaborated with chefs to create seasonal dessert menus that align with restaurant themes.
- Adapted to changing menu demands while maintaining high standards of quality.
- Plated desserts attractively to enhance presentation and elevate dining experience.
- High volume kitchen, completing 100 plus tickets a night.
- Performed basic maintenance tasks on kitchen equipment including cleaning surfaces after each shift.
Baker/Pastry Cook Assistant
Breads Bakery
New York
- Prepared all cakes, cookies and small pastries daily.
- Operated ovens and other equipment to bake products according to established recipes.
- Assisted in developing new recipes and seasonal offerings.
- Coordinated with team members to efficiently meet production schedules and maximize output.
- Tracked ingredient inventory and coordinated restocking to ensure uninterrupted baking operations.
- Maintained cleanliness and organization in the baking area.
- Adhered to food safety regulations throughout the baking process.
- Trained new staff on baking techniques and equipment use.
- Designed and arranged pastry displays to enhance customer appeal and visibility.
- Facilitated catering orders.
Pastry Prep Cook
Laduree
New York
Education
Classic French Pastry Arts And Bread - French Pastry
International Culinary Center
New York, NY04-2014
Some College (No Degree) - General Studies
University of Colorado
Denver, CO01-2012
High School Diploma -
Cherry Creek High School
Greenwood Village, CO01-2012
Skills
- Office management
- Appointment scheduling
- Claim processing
- Financial tracking
- Project coordination
- Data entry
- Customer service
- Adaptability
- Effective communication
Certification
General Contractors License-Active-New Mexico
Timeline
Office Administrator/Manager in Charge
Exclusive Hail Repair
04.2025 - Current
Office Administrator/Rental Coordinator
Elite Hail Systems
03.2018 - 04.2024
Real Estate Agent
Keller Williams Realty-Ben Kinney Team
10.2017 - 03.2018
Pastry Line Cook
Herb and Wood
Baker/Pastry Cook Assistant
Breads Bakery
Pastry Prep Cook
Laduree
Classic French Pastry Arts And Bread - French Pastry
International Culinary Center
Some College (No Degree) - General Studies
University of Colorado
High School Diploma -
Cherry Creek High School