Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Amber Kurkoski

Woody Creek

Summary

Dynamic professional with extensive experience in customer service and hospitality, notably at the Paul Jazz Center. Proven ability to enhance guest experiences through superior service and problem-solving skills. Adept at multitasking and utilizing upselling strategies to drive revenue, while maintaining attention to detail in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Wait Staff Member

Jazz Aspen
Aspen
12.2025 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Trained new employees on restaurant procedures.

Restaurant Waitstaff/Banquets Food Service Waiter

Salamander Hospitality LLC
Aspen Meadows
09.2022 - 06.2025
  • Ensured that all orders were taken correctly and delivered promptly to customers.
  • Provided attentive service by anticipating guest needs, responding promptly and courteously to requests.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Massage Therapist, Yoga Teacher, Retreat Facilitator

Self-employed
01.2007 - 12.2023
  • Maintained a clean and organized work environment while adhering to safety protocols.
  • Educated clients on proper post-treatment care

Customer service/Ramp agent

Skywest Airlines
01.2017 - 12.2021
  • Ensured proper weight balance on aircrafts.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Assisted in de-icing aircraft.

Education

CMT 1000 -

Heartwood Institute of Massage Therapy

Bikram Yoga Teacher Training -

Institute of Integrative Nutrition

Skills

  • Upselling strategies
  • Multitasking abilities
  • Problem solving
  • Superior customer service
  • Attention to detail
  • Time management

Training

  • Retreat facilitator apprenticeship Peru 2018-2020
  • Hazwoper 40 Fall 2022
  • Praxis Aletheia (personal growth and development course) February 2024-current

Timeline

Wait Staff Member

Jazz Aspen
12.2025 - Current

Restaurant Waitstaff/Banquets Food Service Waiter

Salamander Hospitality LLC
09.2022 - 06.2025

Customer service/Ramp agent

Skywest Airlines
01.2017 - 12.2021

Massage Therapist, Yoga Teacher, Retreat Facilitator

Self-employed
01.2007 - 12.2023

CMT 1000 -

Heartwood Institute of Massage Therapy

Bikram Yoga Teacher Training -

Institute of Integrative Nutrition
Amber Kurkoski