Amber Humes

As a Picker/Packer

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Prepared and checked outbound shipments for accuracy.
• Picked and packed order items.
• Located needed merchandise in inventory using AS400 software and placed on skids for transport to shelves.

As Receiver

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Maintained clean, orderly work environment free of hazards.
• Strapped items down over protective padding to secure throughout transportation.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Assisted in receiving, stocking and distribution of merchandise.
• Helped train new employees in safe practices and warehouse procedures.
• Assembled pallets and crates for secure transportation of materials.

As Cash Management/Returns

• Made sure customer payments matched invoices.
• Reviewed Checks to make sure they are accurate and filled out properly as well as cash payments.
• Made frequent deposits to the bank
• Checked and processed parts that were returned.
• Contacted customers if there were problems with parts that were returned.
• Detective work, researching parts and finding out which customer it came from.
• After parts are processed, I put them away.

• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Served customers quickly and efficiently and created strategies to prevent delays.
• Maintained accurate inventory counts to meet customer demands and sustain operations.
• Accurately completed end-of-day financial tasks worth over $1000 of cash and card transactions daily.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Memorized ingredients and recipes for wide variety specialty drinks.
• Monitored food inventory and supplies to prevent waste.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Maximized team productivity by expertly delegating tasks to staff.

Focused on raising my children and teaching them.

• I prepared the floor for food production
• Made the product first thing to go into dehydrators
• Packaged the product from the day before
• Boxed the product
• And cleaned up the area

Focused on raising my children and teaching them.

• I opened the store and prepared the food and bread for the day
• Cleaned the lobby and the workspace
• Money handling experience as well
• Cashier experience
• Did dishes
• Heavy lifting
• Delegating responsibilities
• I also closed the store