Amber Daniher
Westminster
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Front Desk Medical Receptionist
Boulder Dermatology
11.2016 - Current
- Greeted and assisted patients, ensuring a welcoming atmosphere.
- Managed patient scheduling and appointment confirmations efficiently.
- Coordinated communication between patients and medical staff for seamless operations.
- Handled insurance verification and patient registration processes accurately.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Streamlined billing processes through analysis of workflows, enhancing efficiency and reducing turnaround times.
- Reduced claim denials by meticulously reviewing and correcting billing errors before submission.
Dental Receptionist
Dr. Dana Ellis D.D.S
10.2012 - 11.2016
- Assists the office manager with daily office duties including patient and insurance billing, insurance issues, and daily reports for the doctor
- Office duties answering phones, confirming appointments, filing, preparing rooms for next procedure
- Accounts payable and receivables
- Ordering office and dental supplies
- Appointment scheduling
Customer Service Representative
Suburban Propane
03.2009 - 10.2012
- Addressed customer questions and complaints about propane
- Daily and weekly reporting for corporate office and managers
- Accounts payable and receivables
- General office duties included ordering supplies, filing and mailing invoices, and customer billing
Administrative Assistant
Echo, Inc.
08.2005 - 03.2009
- Provided administrative support to management staff and employees
- General office duties included ordering supplies, filing, billing mail, faxing, accounts payables
- Assisted with risk management analysis
- Supported analyst with large business account management
- Scheduled and supported company meetings
- Monthly billing for risk department
- Daily, weekly and monthly reports for guarantee program
Education
Associate Degree - Medical Billing and Coding
LA College International
11.2009
High School - undefined
Iver C. Ranum High School
01.2001
Skills
- Two decades of medical expertise in dermatology and dental care
- Intermediate expertise in EMA, Word, Excel, and email communication
- Extensive knowledge in Medical billing and insurance verification
- Proficient in written and verbal communication
- Effective at prioritizing tasks and managing time
- Customer service and conflict resolution skills
- Understanding of HIPAA compliance requirements
Timeline
Front Desk Medical Receptionist
Boulder Dermatology
11.2016 - Current
Dental Receptionist
Dr. Dana Ellis D.D.S
10.2012 - 11.2016
Customer Service Representative
Suburban Propane
03.2009 - 10.2012
Administrative Assistant
Echo, Inc.
08.2005 - 03.2009
High School - undefined
Iver C. Ranum High School
Associate Degree - Medical Billing and Coding
LA College International
Similar Profiles
Ben StearnsBen Stearns
Tutor at CU Boulder and Boulder High SchoolTutor at CU Boulder and Boulder High School
Morris LewisMorris Lewis
Parks and Recreation City Worker at Boulder Bridgehouse, Boulder Colo.Parks and Recreation City Worker at Boulder Bridgehouse, Boulder Colo.
Nicole WickettNicole Wickett
Board of Directors Member at Boulder Area Human Resources Association - BoulderBoard of Directors Member at Boulder Area Human Resources Association - Boulder
Sean BeasleySean Beasley
Staff Member at High Country RosesStaff Member at High Country Roses
Colbie OrtegaColbie Ortega
Customer Service Representative at Bowlero PromenadeCustomer Service Representative at Bowlero Promenade