AMANDA K. NUNEZ
Littleton
Summary
Astute medical professional trained in front desk management and patient relations. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities.
Experienced with providing comprehensive care and support to elderly individuals. dedicated to fostering a compassionate and safe environment, ensuring well-being and dignity of clients.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Internal Medicine of Colorado
01.2022 - 06.2025
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Increased patient satisfaction by answering inquiries with empathy and professionalism.
- Fostered welcoming environment, greeting patients warmly upon arrival.
- Enhanced team collaboration by organizing regular staff meetings to address office needs.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Improved office ambiance, selecting music and reading materials for waiting area.
Caregiver
Self-employeed
01.2019 - 01.2022
- Provided twice daily peritoneal dialysis treatments for nine months, for my bedbound neighbor; assisting in his wishes to pass peacefully in his home.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Successfully transported he and his wife to California and back via RV; in order to attend their granddaughter's high school graduation.
- Gracefully transitioned into caring for his wife after he passed.
- Transported both to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Selected by a caregiving agency to accompany two handicapped men to Disney World for a week. We successfully navigated our way thru airports and multiple theme parks, laughing the entire time.
Education
Associate of Applied Science - Medical Technology
HERITAGE COLLEGE
Wheat Ridge, COHigh School Diploma -
COLUMBINE HIGH SCHOOL
Littleton, COSkills
- COMPASSIONATE
- EMPATHETIC
- LOYAL
- KIND
Timeline
Medical Receptionist
Internal Medicine of Colorado
01.2022 - 06.2025
Caregiver
Self-employeed
01.2019 - 01.2022
Associate of Applied Science - Medical Technology
HERITAGE COLLEGE
High School Diploma -
COLUMBINE HIGH SCHOOL
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