Amanda Vigil
Aurora
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Guest Practictioner
Urban Alchemy
4040 Quebec St. Denver, Co
01.2026 - 05.2026
- Developed community engagement programs to enhance local collaboration and support initiatives.
- Implemented strategies for urban resilience, improving resource allocation and service delivery.
Peer Recovery Coach
Mountain West Recovery
Aurora, CO
02.2023 - 10.2023
- Developed personalized recovery plans to support client progress and stability.
- Facilitated individual and group sessions, fostering a supportive community environment.
- Collaborated with multidisciplinary teams to ensure comprehensive client care and resources.
- Monitored client progress, adjusting strategies to enhance engagement and outcomes.
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
Hostess
Rooted Craft Kitchen
Denver, CO
04.2023 - 07.2023
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen and service staff to ensure efficient operations.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
House Manager & Recovery Coach Specialist
Integrative Sober Living & Ascent Clinical Service's
Lakewood, CO
01.2022 - 02.2023
- Provided individualized support plans to enhance client engagement and recovery pathways.
- Facilitated peer support groups, fostering community connections and accountability among participants.
- Led training sessions on effective communication techniques to improve client interactions and relationships.
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Gathered information about useful resources and helped coordinate referrals.
- Developed and implemented individualized treatment plans.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
- Maintained strict adherence to confidentiality standards, protecting clients'' privacy during the recovery process.
- Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
- Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
- Fostered a supportive environment for group therapy sessions, encouraging open communication and mutual respect among participants.
House Manager & Peer Coach
Integrative SobeAscent Sober Living
Lakewood, CO
01.2022 - 02.2023
- Coordinated peer support sessions focused on improving recovery strategies while encouraging community participation.
- Guided clients in formulating individualized recovery plans and effective coping mechanisms.
- Assisted clients in identifying and accessing appropriate mental health and addiction service resources.
- Facilitated accountability among team members by establishing routine check-ins and tracking progress effectively.
Assistant Manager
Domino's
Lakewood, CO
12.2020 - 01.2023
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Trained and mentored new team members in operational procedures and customer service excellence.
- Implemented scheduling adjustments to enhance workforce efficiency during peak hours.
- Analyzed sales trends to develop strategies for improving product offerings and customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Server
Black-Eyed Pea
Lakewood, CO
01.2016 - 01.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Resolved guest complaints promptly, enhancing overall dining experience and satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Egg & I
Lakewood, CO
01.2015 - 01.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Baker
Safeway
Lakewood, CO
01.2013 - 01.2014
- Operated industrial ovens and mixers to produce high-quality baked goods.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Maintained clean work areas in compliance with food safety regulations.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Bakery Assistant Manager
King Soopers
Lakewood, CO
01.2005 - 01.2012
- Supervised daily bakery operations, ensuring product quality and adherence to safety standards.
- Trained and mentored staff on baking techniques and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated production schedules to meet peak demand periods efficiently.
- Analyzed sales data to identify opportunities for product promotion and expansion.
- Enhanced customer satisfaction through effective resolution of inquiries and complaints related to bakery products.
- Supported the Bakery Manager in achieving financial targets by diligently tracking expenses and identifying cost-saving opportunities.
Education
Certification - Personal Computer Specialist
Pueblo Community College
Pueblo, CO03.2020
Certification - Microsoft Office Applications Specialist
Pueblo Community College
Pueblo, CO03.2020
Photography
Art Institute of Colorado
01.2015
Skills
- Strong verbal communication
- Consistent reliability
- Proficient in managing multiple tasks
- Detail-oriented approach
- Prioritization and scheduling
- Strategic issue analysis
- Effective team collaboration
- Treatment Planning
- Customer service
- Approachable demeanor
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Organizational skills
- Computer skills
- Active listening
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Team leadership
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
- Performance management
- Shift scheduling
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Emergency response
- Relapse prevention
- Client advocacy
- Motivational interviewing
- Resource navigation
- Intervention planning
- Treatment goals
- Recovery planning
- Referral networking
- Coaching techniques
- Client education
- Empathy development
- Boundary setting
- Family education
- Substance abuse
- Resource advocacy
- Peer support
- Client relationship building
- Basic maintenance skills
- Teamwork
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
- Team building
- Self motivation
- Task prioritization
Certification
- Personal Computer Specialist March 2020 to Present
- Microsoft Office Specialist March 2020 to Present
- Food Handler Certification
Languages
English - Expert
Timeline
Guest Practictioner
Urban Alchemy
01.2026 - 05.2026
Hostess
Rooted Craft Kitchen
04.2023 - 07.2023
Peer Recovery Coach
Mountain West Recovery
02.2023 - 10.2023
House Manager & Recovery Coach Specialist
Integrative Sober Living & Ascent Clinical Service's
01.2022 - 02.2023
House Manager & Peer Coach
Integrative SobeAscent Sober Living
01.2022 - 02.2023
Assistant Manager
Domino's
12.2020 - 01.2023
Server
Black-Eyed Pea
01.2016 - 01.2016
Server
The Egg & I
01.2015 - 01.2016
Baker
Safeway
01.2013 - 01.2014
Bakery Assistant Manager
King Soopers
01.2005 - 01.2012
Certification - Microsoft Office Applications Specialist
Pueblo Community College
Photography
Art Institute of Colorado
Certification - Personal Computer Specialist
Pueblo Community College