Amanda Tucker
Longmont
Summary
Motivated and energetic professional with 8 years of office experience and 20 years across diverse industries. Known for a customer-centric approach and a strong ability to support operational needs, develop solutions, enhance revenue streams and client satisfaction. Resourceful, well-organized, and highly adaptable, with a proven track record of executing tasks efficiently and accurately. Always willing to go the extra mile to ensure the job gets done right. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
13
13
years of professional experience
Work History
Permit Technician
Town of Erie
06.2025 - Current
- Temporary - Parttime
- Issues routine permits, licenses, and other official certifications within scope of authority and responsibility assigned.
- Maintains accurate and timely records of the permit process; inputs, maintains and compiles a variety of data on permitting activity. Prepares, maintains and stores records, files and logs related to permit issuance and inspections; in an administrative capacity maintains the computerized permit tracking system data entry.
- Prepares and scans files for electronic and/or records management system processing; helps maintain a variety of building and planning-related records.
License and Permit Specialist
Boulder County
02.2023 - 12.2024
- Temporry - Contracted through Marshall Fire
- (Hybrid working 25% in office)
- Proficient in Accela Civic Platform
- Create, review, and issue building permits.
- Develop detailed documentation for building contracts and permits, streamlining the permit approval process.
- Serve as a point of contact for contractors, property owners, and other stakeholders, offering guidance on permit requirements and procedures.
- Manage inspection sign-offs in collaboration with inspectors.
- Assist contractors and developers by reviewing, approving, and issuing contractor licenses.
Career Services Advisor
IBMC College
04.2022 - 02.2023
- Guided prospective students through the entire college admissions process, from initial inquiry to enrollment.
- Provided detailed information about academic programs, campus life, application requirements, and financial aid opportunities.
- Reviewed and processed student applications, ensuring all required materials were submitted accurately and on time.
- Conducted campus tours, represented the college at various events
- Reviewed and prepared student applications, ensuring all required materials were submitted accurately.
- Collaborated with other departments to coordinate the enrollment process, ensuring a smooth transition for incoming students.
- Managed data entry and maintained detailed records of all communications and application statuses.
- Followed up with applicants and their families to address any concerns or questions and provide additional information when needed.
Licensed Insurance Account Manager
State Farm
11.2020 - 09.2021
- Provide, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage's, policy changes, transfers, taking client payment on premiums, claim submissions, and billing clarification.
- Being the Fiduciary of the agency, provided the bookkeeping and deposits for the business banking account of the office and client funds.
Assistant
SANITAS SKINCARE
01.2018 - 03.2020
- Provided personal assistance to the CEO, managing schedules, meetings, and coordination with various vendors and stakeholders.
- Manager of the Retail Center.
- Answered all incoming calls on a 30+ switchboard, assisting with customer inquiries, orders, and billing via QuickBooks and CRM software (Method).
- Planned events that included: VIP experiences, Holiday parties and classes. Coordinated with caterers, florist decorators and other vendors to ensure alignments with CEO and head managers specifications and seamless executions of events on budget.
- Created marketing promotions and gift baskets for influencers and VIP clients.
- Coordinated in-house education classes, enrolling students, working with instructors, and preparing materials and facilities for students.
- Working with the HR departments in hiring and onboarding employees.
- Entered client orders, handling accounts payable (AP) and accounts receivable (AR) in collaboration with finance managers.
Office Manager
DSI Wealth Management
10.2016 - 07.2017
- Adeptly handle administrative matters including:
- Efficiently handled administrative matters, including answering and screening calls, taking messages, and managing confidential information.
- Managed sensitive information and maintained confidentiality when handling client and business matters.
- Scheduled calendars, planning meetings
- Composing documents
- Organizing and ordering office and kitchen materials for efficiency.
- Excierance with Redtail CMR
Training Server
NORTHWOODS INN
07.2012 - 07.2017
- As a Training Server I waited on 10 - 20 tables a shift at a high volume, fast paced steak and seafood restaurant.
- Greeting guest in a timely courteous manner
- Taking orders from patrons, making food and drink suggestions; upselling when appropriate.
- Inputting orders into POS system
- Presentation and food service promptly when food was ready, ensure guest were well taking care of during the dining experience.
- Processing payments
- Making sure side work was finished before end of the shift
- Tip-out Busboys, Bartenders and House
- Training new hires in the procedures of the restaurant and reporting back to the managers on assessment of new hire after training.
Education
High school diploma or GED -
CITRUS COLLEGE
06.2011
High school diploma - undefined
TEMPLE CITY HIGH SCHOOL
06.2004
Skills
- Administrative support
- Record keeping
- Document preparation
- Reliability
- Professional correspondence
- Microsoft office
- Multitasking
- Teamwork and collaboration
- CRM software
- Professionalism
Timeline
Permit Technician
Town of Erie
06.2025 - Current
License and Permit Specialist
Boulder County
02.2023 - 12.2024
Career Services Advisor
IBMC College
04.2022 - 02.2023
Licensed Insurance Account Manager
State Farm
11.2020 - 09.2021
Assistant
SANITAS SKINCARE
01.2018 - 03.2020
Office Manager
DSI Wealth Management
10.2016 - 07.2017
Training Server
NORTHWOODS INN
07.2012 - 07.2017
High school diploma - undefined
TEMPLE CITY HIGH SCHOOL
High school diploma or GED -
CITRUS COLLEGE