Summary
Overview
Work History
Education
Skills
Certification
Timeline
PERSONAL SUMMARY
Generic

Amanda Tate

Wellington,CO

Summary

Now looking for a new and challenging position in which will I can make best use of my existing skills and experience and to also further my personal and professional development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Concession Stand Lead

OVG Hospitality
08.2024 - Current
  • Served a diverse range of cocktails, ensuring high-quality beverages tailored to customer preferences.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Increased customer engagement and boosted sales during peak hours.
  • Managed inventory levels effectively, reducing waste through proactive ordering and stock rotation practices.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business through exceptional service skills.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Promptly handled all guest concerns, questions, and complaints to boost customer service ratings.
  • Prepared food orders within 5-minute period.
  • Trained new employees and volunteers to operate cash register and properly prepare food.

Transportation Dispatcher

RideHealth
07.2023 - Current
  • Coordinated transportation schedules to optimize delivery routes and minimize delays.
  • Monitored vehicle locations using GPS systems, ensuring timely dispatch of shipments.
  • Communicated effectively with drivers and clients to resolve issues promptly.
  • Implemented process improvements that enhanced overall operational efficiency within the team.
  • Trained new dispatchers on software systems and best practices for effective communication.
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with rides.
  • Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.

TRANSPORTATION DISPATCHER

POUDRE SCHOOL DISTRICT
03.2021 - 07.2023
  • I am the liaison responsible for receiving emergency and non-emergency calls between Drivers and Student Guardians. Addressing problems and requests by communicating information and providing solutions. This type of communication can include information about traffic delays, breakdowns, student, and guardians needs. Collaborating with the shop to see which vehicles are available and when they are out of service. Skills used for this position 2way Radio- commonly used as a form of communication. Schedules- Create a board for everyday use, which drivers will be absent and what routes need covered. Track and log all bus mileage through bubble sheets and run reports to fix all errors.
  • Communicated effectively with drivers to address route changes, delays, and safety concerns.
  • Developed training materials for new dispatch staff, fostering a culture of safety and compliance.
  • Mentored junior dispatchers in best practices for communication and conflict resolution during high-pressure situations.

BUS DRIVER

POUDRE SCHOOL DISTRICT
03.2020 - 03.2021
  • Preform Daily Pre- and post- trip safety inspections of bus in accordance with Colorado Department of Education, State, and Federal regulations, and Poudre School District policies and Procedures. Maintain appropriate student behavior to allow safe vehicle operations. Maintain communication with supervisor, school and parents regarding student behavior.

STAFFING COORDINATOR

ALPINE STAFFING
11.2017 - 03.2020
  • Develop, maintain and improve business relations with multiple clients. Attend client meetings build rapport with companies and evaluate the company’s needs. Tour client facilities to determine safety risks and company culture. Ensure client and associate job satisfaction by conducting weekly quality control checks. Answer any questions associates may have regarding employment laws and regulations. Conduct weekly performance reviews for staff, set goals and maintain performance standards. Recruiting, hiring, and assigning associates to clients. Fill job orders quickly and efficiently. Generate and expand accounts with existing and new clients.
  • Interviewed, hired, and mentored over 15-20 new personnel weekly and oversaw all staffing operations.

Education

High School Diploma -

Poudre High School
Fort Collins, CO
05.2004

Skills

  • MS Applications- Word, Excel, Outlook
  • Dispatching
  • Synovia
  • Sharepoint
  • Verastrans
  • Recruiting
  • AP/AR - QuickBooks
  • Sales
  • Payroll
  • Integrity
  • Active listener with excellent communication skills
  • Sound judgement with critical thinking
  • Multi-line phones
  • 2way radio
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication

Certification

  • Serve-Safe

Timeline

Bartender/Concession Stand Lead

OVG Hospitality
08.2024 - Current

Transportation Dispatcher

RideHealth
07.2023 - Current

TRANSPORTATION DISPATCHER

POUDRE SCHOOL DISTRICT
03.2021 - 07.2023

BUS DRIVER

POUDRE SCHOOL DISTRICT
03.2020 - 03.2021

STAFFING COORDINATOR

ALPINE STAFFING
11.2017 - 03.2020

High School Diploma -

Poudre High School

PERSONAL SUMMARY

A result driven, self-motivated and resourceful team player with a successful track record of building and maintaining great teams of workers and will communicate effectively with all staff. Highly organized, energetic and flexible with leadership qualities. Having a proven track record in motivating staff to work together to achieve targets and goals to improve and promote safety, morale, team and efficiency.

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Amanda Tate