Amanda Harvey
Loveland
Summary
Dynamic Director of Social Services with a proven track record at Riverbend Health and Rehabilitation Center, excelling in patient advocacy and crisis intervention. Expert in fostering teamwork and enhancing client satisfaction through effective communication and problem-solving. Committed to upholding ethical standards while driving service improvements and compliance within the department.
Overview
11
11
years of professional experience
Work History
Director of Social Services
Riverbend Health and Rehabilitation Center
12.2015 - Current
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
- Collaborated with department managers to correct and improve services.
- Increased client satisfaction by actively addressing concerns and providing timely resolutions.
- Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
- Provided crisis intervention support when needed; demonstrating empathy, compassion and resourcefulness to serve clients in times of distress.
- Built strong partnerships with local organizations, fostering collaboration for the benefit of the community.
Director of Social Services
Centre Avenue Health and Rehabilitation Center
06.2014 - 09.2015
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
- Collaborated with department managers to correct and improve services.
- Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
- Provided crisis intervention support when needed; demonstrating empathy, compassion and resourcefulness to serve clients in times of distress.
Education
Bachelor of Arts - Social Work
Colorado State University
Fort Collins, COSkills
- Patient advocacy
- Referral coordination
- Department leadership
- Family support and assistance
- Written and verbal communication
- Client advocacy
- Effective customer communication
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Director of Social Services
Riverbend Health and Rehabilitation Center
12.2015 - Current
Director of Social Services
Centre Avenue Health and Rehabilitation Center
06.2014 - 09.2015
Bachelor of Arts - Social Work
Colorado State University
Similar Profiles
Gloria GargadiGloria Gargadi
Nurse Assistant at Riverbend Nursing And Rehabilitation CenterNurse Assistant at Riverbend Nursing And Rehabilitation Center
Billy DurbinBilly Durbin
Cook at Riverbend Nursing And Rehabilitation CenterCook at Riverbend Nursing And Rehabilitation Center
Lori BrockLori Brock
LPN Charge Nurse at Riverbend Nursing & Rehabilitation CenterLPN Charge Nurse at Riverbend Nursing & Rehabilitation Center