Amanda Gurule
Lakewood
Summary
Results-driven sales and leasing consultant skilled in sales negotiations and customer relationship management. Expertise in educating clients on financing options and managing inquiries efficiently, ensuring a seamless customer experience and fostering long-lasting relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
McDonald Automotive Group
Lakewood
2025.08 - Current
- Guided customers in selecting vehicles tailored to their preferences and needs, enhancing their buying experience.
- Clarified financing options and lease agreements for potential clients, aiding informed decision-making.
- Conducted vehicle demonstrations to highlight features and benefits.
- Coordinated customer inquiries via phone, email, and in-person interactions, ensuring timely and effective communication.
Service Advisor/Sales and Leasing Consultant
Planet Automotive
Golden
2025.01 - 2025.08
- Guided customers in selecting vehicle services and scheduled appointments to enhance customer satisfaction.
- Handled customer inquiries and efficiently resolved service-related issues to improve service quality.
- Negotiated sales agreements while ensuring customer satisfaction and compliance.
- Leveraged CRM software to track leads and streamline customer interactions for better relationship management.
Internet Sales Consultant/Customer Service Representative
Avalance Harley Davidson
Golden
2024.01 - 2025.01
- Managed online sales inquiries to ensure timely responses to customer questions, enhancing customer satisfaction.
- Utilized CRM software to track customer interactions and sales activities efficiently.
- Educated customers about promotions, loyalty programs, and product features.
- Assisted customers in finding specific products, addressing inquiries, and providing tailored product advice to improve purchasing decisions.
Office Assistant/Inventory Specialist
Mercedes Benz Of Westminister
Westminster
2022.11 - 2023.12
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized filing systems for documents and customer records to enhance retrieval efficiency.
- Assisted team members with daily administrative tasks and projects to facilitate workflow.
- Handled incoming calls and directed inquiries to appropriate departments to ensure timely responses.
Education
Associate of Arts - Psychology
Red Rocks Community College
Lakewood, CO2021-08
High School Diploma -
Pomona High School
Arvada, CO2019-05
Skills
- Vehicle financing
- Lease agreements
- Sales negotiations
- Closing techniques
- Upselling strategies
- Product demonstrations
- Client relationship management
- Customer engagement
- CRM software utilization
- Service scheduling
Certification
Motor Vehicle Sales License
Timeline
Sales and Leasing Consultant
McDonald Automotive Group
2025.08 - Current
Service Advisor/Sales and Leasing Consultant
Planet Automotive
2025.01 - 2025.08
Internet Sales Consultant/Customer Service Representative
Avalance Harley Davidson
2024.01 - 2025.01
Office Assistant/Inventory Specialist
Mercedes Benz Of Westminister
2022.11 - 2023.12
Associate of Arts - Psychology
Red Rocks Community College
High School Diploma -
Pomona High School