Amanda Garland
Elizabeth
Summary
Experienced office professional with a strong foundation in customer service, time management, and organization. Adept at handling multiple responsibilities, supporting clients with professionalism, and maintaining accuracy in daily operations. Brings positive attitude, strong work ethic, and a commitment to working hard, being dependable and delivering welcoming, efficient service.
Overview
15
15
years of professional experience
Work History
Office Manager
Safe House Exteriors, LLC
Denver, CO
06.2012 - 08.2024
- Oversaw daily office operations for a residential and commercial roofing company.
- Coordinated scheduling for roofing installations, repairs, inspections, and warranty calls.
- Managed supply house relationships, negotiating contracts to optimize cost-effectiveness.
- Managed customer communications from initial inquiry through project completion.
- Prepared and processed contracts and invoices using industry software.
- Managed insurance claim documentation and worked with adjusters to streamline approvals.
- Tracked permits and ensured inspections were scheduled and completed.
- Organized and maintained digital and physical project files.
Administrative Assistant
Larson Tax Relief
Westminster, CO
08.2009 - 07.2011
- Served as primary point of contact for clients navigating IRS and state tax debt matters.
- Managed calendars for attorneys and enrolled agents.
- Collected, reviewed, and organized financial documents including tax returns, bank statements, and income records.
- Prepared and processed IRS forms under supervision.
- Negotiated installment agreements with the IRS on behalf of clients.
- Prepared penalty abatement documentation in order to reduce clients penalties and interest on owed debts.
Education
Associate of Applied Science - Paralegal Studies
Everest University Online
Tampa, FL06-2013
Skills
Customer service
Problem-solving
Time management
Team collaboration
Attention to detail
Organization
Initiative
Dependability
Ability to learn quickly
Timeline
Office Manager
Safe House Exteriors, LLC
06.2012 - 08.2024
Administrative Assistant
Larson Tax Relief
08.2009 - 07.2011
Associate of Applied Science - Paralegal Studies
Everest University Online