Amanda Edwards

Build, maintain and deploy the Epic Application for OpTime and Anesthesia.
Troubleshoot any issues that arise with the application and it's third party
applications.
Pickup IT tickets from users regarding the app and any issues that arise.

Assure new Physicians/Providers have correct tech setup for Epic as well as it's
supporting applications such as Epic Haiku/Limerick/Nuance Powermic Mobile.
Answer questions from providers regarding utilizing application features/tools to
be efficient/successful.
Help optimize workflow efficiencies with end users. Educate new employees on process/schedule for training..
Provide Powerpoint Presentations as well as ULearn Courses to new employees as
an essential part of the onboarding process.
Helped new hires assimilate into workforce and get up to speed on procedures with
successful onboarding processes.
Show providers how to schedule their next training sessions/utilize training
resources.

Utilize Microsoft Teams for meetings.

Help support/troubleshoot over 100 applications within Radiology for UCHealth. .
Utilized ITSM ticket system for managing end users IT tickets as well as routed
tickets to correct IT teams.
Helped improve system performance by reviewing current processes and
recommending improvements within radiology applications and vendors.
Improved workflows through deployment of new PACS system and components.

Operated radiologic equipment to produce diagnostic • images and films Utilized PACS and Epic systems in the Radiology Tech workflow.
Captured images using mobile equipment in operating rooms, emergency rooms
and patients' bedsides
Reviewed physicians' orders to determine medical imaging needs and operated
radiologic equipment to capture, develop and produce diagnostic images
Educated patients on procedure details, provided instructions and answered
questions to minimize anxiety and improve cooperation
Created images using fluoroscopy to help physicians assess and diagnose patients.

Worked as a Rad tech but also an Urgent Care technician
Utilized the Epic and Pacs Systems in the Radiology Tech workflow.
Scheduled patients using Epic scheduling system
Administered IVs to patients as well as medications
Did EKGs, made splints, drew blood, administered medications to patients, gave
immunizations and shots.
Collected patient vital signs and medical history as part of physical exam
preparation procedures
Executed various types of diagnostic imaging procedures on patients ranging in age
from toddler to adult
Swabbed patients for Covid 19.

Completed radiographic and fluoroscopic procedures, including portable
examinations outside radiology department
Operated PACS to archive images, input notes, and transmit data to treating
physicians
Utilized the Epic system for patient charting and Rad Tech workflow.
Prepared and administered radio-opaque contrast media and medications to
radiology patients
Achieved the desired image quality by correctly positioning and calibrating
equipment
Perform procedures in a high stress environment
Float to the OR if there is a shortage of xray techs in the department.

Answered incoming office calls from nurses on other floors, answered questions,
took messages, or transferred to desired extensions for the radiology department
Coordinated Radiologists schedules with scheduled procedures in the department
as well as the nurses on the units that came to the department with patients
Assisted RTs with patients and anything necessary in the department
Helped RTs know where to go when department was busy to increase department
efficiency.
Added patients on to the tech worklist by utilizing the Epic patient charting
system.