Dynamic healthcare professional with extensive experience across diverse healthcare organizations, excelling in medication administration and care plan management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead QMAP
Good Samaritan Society
Windsor
2023.10 - Current
Manage all new doctor orders.
Assist staff with daily tasks.
Use tools and education to assist in providing care to the memory care population.
Completed day-to-day duties accurately and efficiently.
QMAP/PCP Manager
Columbine Commons
Windsor
2022.02 - 2023.09
Administered medication in a timely manner, per state and facility requirements.
Ensure all individual ADLs and care plans are met.
Assist and support staff with difficult situations or assignments.
Correctly process all new doctor orders.
Manage medication delivery from the pharmacy.
Office Administrative Assistant
Waring Associates
Denver
2016.02 - 2019.10
Answered all incoming calls
Scheduled all meeting on and off site
Scheduled all conference calls and Zoom meetings
Processed all incoming checks from clients and managed aging accounts
Prepared all deposit's for bank and managed quick books office suite
Managed and kept inventory of all office supplies, printers, plotters and sample library
Complete clerical support for all office managers and project leaders creating proposals and contracts
CNA & PCP Supervisor
Complete Home Health Care
Broomfield
2015.03 - 2016.01
Managed all CNA and PCP providers for in home clients.
Ran 4 week schedules for clients, parent CNA's and PCP.
Covered all open shifts and extra client load.
Managed daily vacations and call in
Processed payroll for all parent CNA, CNA and PCP staff
Helped to get all disciplines in home to provide safe care for staff and patients
CNA, Restorative CNA, Central Supply & Staffing Coordinator
Life Care Center Of Westminster
Westminster
2008.06 - 2015.02
Managed patient load working closely with Nurse, Unit Manager & Therapy teams to get patients rehabilitated
Standard CNA responsibilities for ADL's with all patience
Promoted to Restorative Care Team, where I helped with all residents special dietary needs, swallow studies and ambulation with assistive devices for LTC patients.
Promoted to Central Supply where I managed all supplies needed for patients and direct care staff. Completed weekly orders to keep facility stocked.
Managed budget while maintaining a safe threshold to keep in compliance.
Promoted to Staffing Coordinator where I staffed 120 bed SNF with a safe staffing ratio to maintain state threshold and compliance. Scheduled PRN and Pool nursing staff to cover vacations, call in's and open positions.
Maintain daily labor budgets
Coordinate all CNA & Nursing weeks for staff appreciation
Education
Certified Nurse Aide - Nursing
Emily Griffith Technical College
Denver, CO
10.2004
Skills
Client Management & Schedule Systems
Document and File Management
Office Equipment Operation
Answering Phones
Supply Inventory Control & Budget Control
Billing and Invoicing
Payroll Preparation for all CNA, PCP & Parent CNA
Resource Coordination and Allocation
Appointment Coordination
Office Supplies and Inventory
Strong Organizational Skills
Confidentiality and Data Protection
Multitasking and Time Management
Medication administration
Care plan management
Staff supervision
Scheduling coordination
Compliance monitoring
Patient relationship management
Team building
Conflict resolution
Effective communication
Attention to detail
Problem solving
Calm under pressure
First Aid/CPR
Multitasking
Problem resolution
Microsoft Word
Supervision and leadership
Organization
Customer relations
Accomplishments
Exemplary Care
Team Player
Great attendance
Above and Beyond
Many handwritten letters from family members thanking me for the care I have provided for their loved ones in times of need as well as end of life care. These are the ones that have meant the most.
Certification
CNA
Timeline
Lead QMAP
Good Samaritan Society
2023.10 - Current
QMAP/PCP Manager
Columbine Commons
2022.02 - 2023.09
Office Administrative Assistant
Waring Associates
2016.02 - 2019.10
CNA & PCP Supervisor
Complete Home Health Care
2015.03 - 2016.01
CNA, Restorative CNA, Central Supply & Staffing Coordinator