Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Depue

Littleton

Summary

Dynamic and results-driven professional with experience at Ameristar Casino Resort Spa, excelling in customer service and operational efficiency. Proven ability to resolve issues swiftly, enhancing guest satisfaction. Strong communication and multitasking skills, complemented by a commitment to reliability and a collaborative team environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Slot Attendant

Ameristar Casino Resort Spa
04.2021 - Current
  • Assisted guests with gaming machine inquiries and operational instructions.
  • Maintained cleanliness and organization of gaming areas to enhance guest experience.
  • Monitored slot machines for malfunctions, reporting issues promptly to maintenance.
  • Provided excellent customer service by addressing guest needs and concerns efficiently.
  • Supported cash handling processes by accurately processing payouts and transactions.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.

Starbucks Mansger

Safeway
12.2009 - 04.2021
  • Oversaw daily operations to ensure team alignment with organizational goals.
  • Mentored staff to develop skills and foster a collaborative work environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

High School Diploma - General Studies

Alameda High School
Lakewood, CO
05.2003

Skills

  • Quick learner
  • Strong communication skills
  • Efficient multitasking
  • Patience and empathy
  • Reliability and punctuality

Certification

First aid and carbon cert

TIPS cert

Gaming License

Timeline

Slot Attendant

Ameristar Casino Resort Spa
04.2021 - Current

Starbucks Mansger

Safeway
12.2009 - 04.2021

High School Diploma - General Studies

Alameda High School

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Amanda Depue