Alyssa Wiles
Westminster
Summary
Adept at enhancing office efficiency and customer relations, demonstrated during tenure at Olson Family Eyecare. Skilled in organization and time management, successfully streamlined operations and improved client satisfaction. Proven ability in handling sensitive information discreetly and fostering nurturing environments, showcasing a blend of hard and soft skills vital for dynamic roles.
Overview
8
8
years of professional experience
Work History
Optometric Tech and Receptionist
Olson Family Eyecare
04.2016 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled cash transactions and maintained sales and payments records accurately.
Nanny
The Thompsons
01.2019 - 08.2023
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Associate Interim Early Childhood Minster
North Metro Church
07.2017 - 08.2018
- Created and maintained safe and nurturing environment for children and their families.
- Recruited and trained volunteers in care of children and facility procedures.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
Education
High School Diploma -
The Academy
Westminster, CO05.2015
Skills
- Organization skills
- Time Management
- Visitor and Customer Relations
- Scheduling
- Microsoft Office
- Courteous and Professional
Timeline
Nanny
The Thompsons
01.2019 - 08.2023
Associate Interim Early Childhood Minster
North Metro Church
07.2017 - 08.2018
Optometric Tech and Receptionist
Olson Family Eyecare
04.2016 - Current
High School Diploma -
The Academy
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