Alyssa Schmidt
Denver
Summary
Dynamic and dedicated professional with a strong background in customer service at TopGolf, excelling in conflict resolution and relationship building. Proven ability to foster a safe and nurturing environment as a self-employed babysitter, enhancing children's well-being through effective monitoring and psychological assessment. Committed to delivering exceptional experiences and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Babysitter
Self-employeed
Colorado Springs
07.2018 - Current
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Provided nurturing and appropriate environment for children of various ages.
- Monitored children's safety and well-being to prevent accidents and falls.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Maintained safe play environment.
- Assisting with meals, snacks, and bedtime routines for the children.
Guest Service Representative
TopGolf
Colorado Springs
07.2020 - 02.2022
- Resolved customer disputes in a professional manner while maintaining positive relationships.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Maintained cleanliness of lobby area and front desk counter.
- Verified reservations by phone or in person.
Education
Bachelor of Arts - Psychology
University of Denver
Denver, CO06-2026
Bachelor of Arts - Foreign Languages And Literatures
University of Denver
Denver, CO06-2026
Skills
- Psychological assessment
- Language proficiency
- Crisis intervention
- Customer service
- Relationship building
- Cultural competency
- Teamwork and collaboration
- Conflict resolution
- Observing and monitoring behavior
Affiliations
- Athlete throughout all four years of High School
Languages
English
Native/ Bilingual
French
Professional
Accomplishments
- Three-time DECA Districts Winner
- Two-time DECA State Winner
- Recipient of the Pioneer Scholarship at the University of Denver
- Honor Roll and Dean's List recipient throughout all four years of High School and current three years of undergraduate studies
- Earned a place on the Hornbeck Scholar's List at the University of Denver
References
References available upon request.
Timeline
Guest Service Representative
TopGolf
07.2020 - 02.2022
Babysitter
Self-employeed
07.2018 - Current
Bachelor of Arts - Psychology
University of Denver
Bachelor of Arts - Foreign Languages And Literatures
University of Denver
Similar Profiles
Bridget KingBridget King
Medicare Enrollment Specialist at Self-employeedMedicare Enrollment Specialist at Self-employeed
Kaitlyn LundbladKaitlyn Lundblad
Babysitter/ Dogsitter/ Housesitter at Self-employeedBabysitter/ Dogsitter/ Housesitter at Self-employeed
Razan Lynn SafiRazan Lynn Safi
Digital Illustrator at Self-employeedDigital Illustrator at Self-employeed