Alyssa Monsivais
Westminster
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly motivated, patient, and dependable with eagerness to learn.
Overview
9
9
years of professional experience
Work History
Sortation/Driver Trainer/Inbound Receiver/Packer Associate
Amazon
04.2018 - Current
- Scanning packages, putting them into a database and staging them for the next wave for delivery drivers, assisting delivery associates with returned packages, resetting and organizing the station, providing refreshments, repacking damaged packages and labels, traffic controlling in and outside the warehouse in all types of weather conditions
- Conducts 3 day driver training averaging up to about 50 Delivery Associates each week
- Presents lectures and conducts discussions to increase students' knowledge and competence using visual aids such as videos, charts and slides
- Ensuring the safety of others as well as Driver Associates when operating DOT and NON-DOT regulated vehicles while also implementing high quality productivity by giving hands-on training
- Provides detailed instruction and role modeling for acceptable social and work-related behaviors
- Observing and evaluating students' driving skills to determine progress, provide feedback and make suggestions for improvement
- Meets training needs with well-organized, factual programs based on contemporary requirements
- Communicates with 10 DSPs regarding vehicle audits and Bit Inspections making sure DVIC compliance is at 100% daily for over 600 vehicles
- Monitors performance and compliance for over 600 DAs upholding standards of work and managing safety, ensuring quality products and DA productivity during loadout
- Taught drivers how to drive, shift and back up trucks
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols
- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Sorted and delivered materials to different work areas and staff
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers
Sales Associate
Walmart
09.2015 - 02.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Greeted customers and helped with product questions, selections and purchases
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Solved customer challenges by offering relevant products and services
- Achieved perfect attendance and on-time record
- Loaded and unloaded merchandise using ladder and pallet jack
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
- Prepared large cash deposits with zero discrepancies
- Maintained clean sales floor and straightened and faced merchandise
Education
High School Diploma -
Associates - Graphic Design
Bachelor's - Psychology
College of Arts
Associate of Arts - Graphic Design/Illustration
Lonestar College
Houston, TX12.2027
Skills
- Warehouse Operations
- Inquiry Response
- Analytical Approach
- Detailed Instruction
- Fleet Monitoring
- Driver Safety Programs
- Complex Problem-Solving
- Critical Thinking
Contact - Personalinformation
Alyssa Monsivais, Westminster, CO, 80234, 713-377-4678, alymonsivais94@gmail.com
Timeline
Sortation/Driver Trainer/Inbound Receiver/Packer Associate
Amazon
04.2018 - Current
Sales Associate
Walmart
09.2015 - 02.2018
Associates - Graphic Design
Associate of Arts - Graphic Design/Illustration
Lonestar College
High School Diploma -
Bachelor's - Psychology
College of Arts
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