Summary
Overview
Work History
Education
Skills
Certification
Skill Summary
Timeline
Generic

Alyssa M Jenkins

Centennial

Summary

Dynamic professional seeking a full-time role that offers growth opportunities while leveraging strong interpersonal skills, effective time management, and proven problem-solving expertise. Equipped with a keen ability to analyze challenges and develop innovative solutions, complemented by excellent communication skills and a commitment to continuous learning. Poised to drive team success and deliver positive results through collaboration and strategic thinking. Eager to embrace new challenges and contribute to organizational objectives with unwavering dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

National Property Recovery Claim Professional

Travelers Insurance Company
01.2020 - 12.2024
  • Handle subrogation claims for Property claims for Personal, Commercial, and Inland Marine.
  • Investigating claims to determine subrogation potential including collection of evidence, getting expert reports and identifying a responsible party.
  • Successfully recover damages from the responsible party.
  • Negotiate resolution of claims.
  • Develop resolution strategies.
  • Utilize internal and external resources in the investigation of claims.
  • Review contracts, CC&R’s, and bylaws to apply appropriate contractual obligations.

Auto Claim Representative

Travelers Insurance Company
01.2017 - 01.2020
  • Adjusted fire, theft, garagekeepers liability for both Personal and Commercial Auto policies.
  • Participated and helped implement the summer intern mentorship program (June 2020).
  • Negotiated resolution of claims.
  • Adapted to new workflows as required.
  • Communicated difficult information while maintaining professionalism.

Liability Claims Adjuster

Allstate Insurance Company
01.2014 - 01.2017
  • Thoroughly investigated claims.
  • Evaluated and interpreted policy coverage.
  • Negotiated claim resolution.
  • Evaluated and resolved bodily injury and uninsured/underinsured exposures.

Education

Bachelors degree -

Regis University
09.2025

Business / Marketing -

Arapahoe Community College
Littleton, Colorado
01.2015

Cosmetology -

Aveda Institute Denver
Denver, Colorado
01.2010

Skills

  • Strong attention to detail
  • Interpersonal communication
  • Strategic negotiation
  • Knowledge of medical billing
  • Knowledge of bodily injury procedures
  • Understanding of state regulations
  • Skilled in organizing patient medical documentation
  • Experience with billing
  • Customer rapport
  • Integrity
  • Claims experience
  • Liability determination
  • Client satisfaction focus
  • Job aid development

Certification

  • Adjuster license in Texas, Wyoming and New Mexico

Skill Summary

  • Extraordinary attention to detail.
  • Excellent communications skills.
  • Ability to identify the appropriate time to make settlement offers.
  • Strong negotiating skills.
  • Advanced understanding of medical bills and bodily injury process.
  • Knowledge of state regulations and handling guidelines.
  • Experience reading and understanding medical records and billing.
  • Maintain rapport and integrity with customers and claimants to provide a compassionate, fast, fair and easy claims experience.
  • Contributor in Liability Determination Unit empowerment panel and the Customer Experience Barrier Panel.
  • Developed Job Aid and trained employees on specific policy provisions.
  • Have insurance Experience in Commercial Auto, Commercial Property, Personal lines Auto, Personal lines Property, Bodily Injury, and Garagekeepers.
  • All lines Adjuster licenses for: Texas, New Mexico, and Wyoming.
  • Technologically proficient in Microsoft Suites.
  • Type 70WPM.

Timeline

National Property Recovery Claim Professional

Travelers Insurance Company
01.2020 - 12.2024

Auto Claim Representative

Travelers Insurance Company
01.2017 - 01.2020

Liability Claims Adjuster

Allstate Insurance Company
01.2014 - 01.2017

Business / Marketing -

Arapahoe Community College

Cosmetology -

Aveda Institute Denver

Bachelors degree -

Regis University
Alyssa M Jenkins